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Form of workJob Description
POSITION SUMMARY:
The Procurement & Fulfillment (P&F) Billing Analyst’s primary responsibilities will include preparing monthly and ad hoc billing, auditing, along with serving as a backup for all P&F team functions when needed, including staging, shipping, and receiving, for the Network Services technology division.
ESSENTIAL JOB FUNCTIONS:
- Primary focus includes preparing billing for the Network Services department, including Monthly Recurring Charges (MRC) and Ad-Hoc Billing each month.
- Auditing devices in various CNS management systems regularly, following the MRC auditing schedule.
- Rotating quarterly schedule, serving as the Primary Analyst for Monthly Recurring Charges/MRC Peer Reviewer, following the MRC Peer Review Process, and outlined schedule.
- Responsible for responding to Accounting, Clients, Sales and CNS Management, with any invoice concerns.
- Evaluate Open Order Report to determine the status and next steps of the billing process for all line items.
- Providing regular updates to CNS Management on recurring cost changes and running revenue totals.
- Serves as backup for all functions as needed, including placing orders for hardware, software, and services from various vendors to fulfill client orders, internal purchasing requests, staging, shipping, and receiving.
- Interface with the Accounting Department as necessary to deliver invoices, packing slips and hardware requests, as well as reconciling physical inventory and recurring charges monthly.
- Provide order status information, both client-facing and internal, as well as price quotes, updating Network Services ticketing systems as necessary.
- Respond to team communication in a timely manner to support SLA’s.
- Maintain clean and organized environment for all shipping, receiving, and inventory spaces.
- Special project participation, as required, and other duties as assigned.
JOB QUALIFICATIONS:
- High School graduate or equivalent is required.
- Ability to communicate concisely and with urgency via written (email) and verbal (phone) communication, as well as willingness to ask questions and seek help when needed.
- Research and Problem-Solving skills imperative to the job functions.
- Time-Management skills to milestones and monthly deadlines required.
- Ability to use a computer and Microsoft Office Suite applications (Intermediate to Advanced Excel skills required, including use of VLookup and Pivot Tables).
- Having a collaborative and teamwork-focused approach is essential.
- Good organizational skills, including time management for daily tasks, and the flexibility to change priorities and routines are of the utmost importance.
- Ability to use discretion when dealing with sensitive or confidential data.
- Valid Driver’s License required.
CU*Answers is an Equal Employment Opportunity employer that supports the unique perspectives and experiences from all employees and supports a collaborative community spirit. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any status or condition protected by applicable federal, state or local laws.
About CU* Answers:
CU*Answers offers a wide array of career opportunities ranging from software development to customer service roles. With our employee development initiatives, we focus on our employees finding a career, not just a job. CU*Answers has a proven track record of developing staff members and promoting from within. If you are ready to join a team built on the principles embedded throughout the credit union industry, check out our career opportunities today!
