Process Technical Writer

ITAC serves Process & Industrial clients with integrated engineering and construction services for complex capital projects. We also offer specialty services including power systems services and products, custom machine fabrication, and fall protection services and equipment. Founded in 1988 on a dream and a $5K loan, ITAC is a true success story. From humble beginnings to an ENR-Ranked Top Design Firm with a nationwide footprint and over 450 employees operating from 6 offices in Virginia, North Carolina and South Carolina, we provide Fortune 500 companies with innovative design-build solutions. We specialize in power generation & utilities, chemicals, food & beverage, forest products, advanced manufacturing, and minerals & metals.

ITAC’s purpose is to make life better. For our employees, this means providing them with the resources and flexibility they need to have both a rewarding career and a fulfilling family life. ITAC is 100% employee-owned. Through our Employee Stock Ownership Plan (ESOP) and Direct Stock Ownership, every team member has the unique opportunity to be an owner who shares in the company’s growth and earnings. We offer our team a comprehensive benefits package and numerous employee incentives. Rooted in love, we serve and care for our employees like family.

We hire passionate and motivated people with an innovative mindset and the desire to grow. If the thought of challenging, fast-paced projects excites you, then you’ve come to the right place. At ITAC, you’ll be part of a collaborative team that works hard to make life better. For more information, visit itac.us.com.

Job Summary

The Process Technical Writer will be responsible for developing, organizing, and editing content for ITAC's internal processes. This role will require working closely with subject matter experts to gather information and ensure accuracy and completeness.

The Process Technical Writer is responsible for:

Write/work experience with:

• Prepare technical information in easy-to-understand language for non-technical audience
• Have technical accuracy in writing user documentation
• Create software documentation after thorough collaboration with subject matter experts and technical staff
• Determine the clearest and most logical way to present information for greatest reader comprehension
• Analyze information required for the development or update of policy, procedure and form documentation
• Policies and/or procedures language
• General business procedures
• Familiarity with engineering or construction industry, is preferred
• Possess composition and editing abilities

Communications experience with:

• Ability to listen well and dictate information
• Gain credibility with others
• Maintain and manage review of each process
• Maintain and manage approvals of appropriate leaders of each business department

Teamwork experience:

• Meet with select members of each business department to acquire knowledge of each unit’s operations and procedures
• Work independently
• Provide improvement changes where applicable
• Help other writers in creating documentation

General skills and qualifications:

• Ability to pay attention to details
• Strong written and oral communication skills
• Ability to prioritize and execute tasks
• Exceptional analytical and conceptual thinking skills
• Fluency in common office software

Requirements

• Bachelor’s degree in English, communication, business administration or technical writing, preferred not required. OR
• 2-5 years of work experience as a writer, preferred not required.
• Must understand grammatical conventions and write in a clear and fluent manner.
• Ability to work independently and collaboratively in a team environment.
• Highly self-motivated.
• Strong attention to detail and ability to ensure accuracy of technical information.
• Excellent verbal and written communication skills.
• Proficient in using Microsoft Office Suite and other technical writing tools.

Benefits

From internships to seasoned professionals, our growing company provides career opportunities for all levels of experience. We offer our team a comprehensive benefits package and numerous employee incentives. For life’s challenges, we also provide our employees and their immediate families with certified chaplains for around-the-clock encouragement and support. Rooted in love, we serve and care for our employees like family. ITAC provides benefits such as

• Health, Vision, and Dental Insurance
• 401k & ESOP
• Life Insurance
• Short & Long-Term Disability
• Sick Time Off
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Tuition Reimbursement
• Professional Development
• Wellness Program
• Mentorship Program
• Safety Incentive Program
• 24/7 Chaplain Care
• Flexible Schedule & Remote Working