Process Improvement Engineer

The Process Improvement Engineer is a key member of the Department of Innovation and Performance (I&P) driving the transformation of the City of Pittsburgh government to a high performing organization. A Process Improvement Engineer is expected to be facile in improvement methodologies and experienced in coaching people at all levels of the organization. They are also expected to lead key initiatives for the Operations Performance Excellence Team and to participate on a wide variety of projects with other I&P staff members.
Department: Innovation & Performance
Salary: $81,074 per year.
Posting Type: Announcement
Union: None, this is a non-union position.
Civil Service Classification: Non CompetitiveGeneral Application Requirements:
You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

• Applicants must submit a complete application including education, work experience, a resume (if applicable) and completed supplemental questions.
• Applicants must be residents of the City of Pittsburgh prior to employment and remain a resident throughout employment.
  • Click here to view a map of City of Pittsburgh neighborhoods.
• A current, valid Class C Pennsylvania Motor Vehicle Operator's License at the time of filing application or prior to appointment, which must be maintained throughout employment. Written requests for accommodation on the basis of the Rehabilitation Act of 1973 and the Americans with Disabilities Act will be considered by the Department of Human Resources and Civil Service on an individual basis.
• Applicants must comply with the City of Pittsburgh's COVID-19 vaccination mandate.

NOTE:The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes but is not limited to criminal background, driver's license and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration from employment based on the results of their background investigation (as it relates to the job for which the applicant is being considered).
NOTE: Candidates being considered for employment will be required to submit official transcripts to verify of their post-secondary education (college/university, trade school, etc.) prior to being hired by the City of Pittsburgh. Transcripts must be submitted at the time of any/each job interview you have with the City of Pittsburgh.
Qualifying Requirements:
Your City of Pittsburgh application will be reviewed and your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will be sent an eligibility letter regarding your eligible/ineligible status.

• WORK EXPERIENCE: The application must clearly show (2) two years of full-time, progressive responsibility in organizational and project management; performance improvement (Lean, Six Sigma, PDCA, PMP, or other related experience) as an internal coach, external consultant and/or in a leadership position. (Less than full-time experience will be calculated on a pro-rated basis.)
• EDUCATION/TRAINING: The application must clearly show a Bachelor's Degree from a fully accredited institution in Business Administration, Industrial Engineering, Public Administration, Operations Research, Technology, or a related field. Master's Degree highly preferred. (See NOTE under the General Application Requirements Section above regarding the verification of education/training).
• EQUIVALENCY: Education/training and/or work experience may be substituted on a year for year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above). The Total Qualifying Requirement is six (6) years. (See NOTE under the General Application Requirements Section above regarding the verification of education/training).

If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position. Candidates who receive job offers must pass a medical examination (when applicable) prior to start date.

• Written: None required for this position.
• Performance: None required for this position.
• Medical: None required for this position.

• Supports projects for Process Improvement in client departments.
• Recommends methods for optimizing use of personnel, materials and utilities.
• Supports efforts to foster data-driven decisions - integrating open data and performance improvement.
• Supports the improvement and innovation portfolio of assigned departments and issues.
• Coordinates and implements quality control procedures to maximize process reliability and resolve process problems.
• Trains and builds the capabilities of departments and their leadership teams to develop and implement strategy, monitor performance, continually improve and innovate.
• Builds capacity and capability across the City by teaching performance improvement disciplines such as Lean, Six Sigma, PDCA, and Process Improvement to City employees through focused learning events, workshop facilitation and coaching.
• Documents projects according to department policy, facilitates meetings with diverse stakeholders to identify problems, and recommends an approach to address the root causes of problems.
• Teaches others to map the current state of business, service and production processes and coaches them to solve problems.
• Periodic travel may be required.
• Performs all other duties as assigned or required.

Click here to view the full job description including knowledge, skills, and abilities and working conditions for this position.Employment Type: CS Non-Competitive, Full Time