- Retrieve and properly identify any document received from Revenue Cycle Management (RCM) system
- Update tracking and billing systems accordingly
- Perform internal and external data, files, or medical chart reviews to assure that codes billed are appropriate and supported by documentation in the records and comply with Centers for Medicare and Medicaid Services (CMS) guidelines and medical policies
- Complete, review, and research any deficiency to ensure that any deficiency is properly addressed
- Consult with physicians / clinicians and their staff (if acceptable within the Region), as needed, on documentation issues, and other regulatory issues as they arise
- Develop and manage relationships with colleagues in a professional - Responsible for conducting special projects, which may include reconciling and reviewing medical necessity, as necessary. Special projects may require spreadsheet development as well as reports that summarize outcome of special projects
- Report anomalies and new trends immediately to Supervisor for additional input.
- Prepare complex claims reimbursement submissions in a managed care environment
- Assess complex claims to determine risk of denial, audit, and/or retraction
- Serve as an advocate and resource to clinic administration in the areas of reimbursement and managed care
- Conduct analytical research and provide expertise on items; such as; pricing, reimbursement, and claim appeals process
- Maintain and support relationships with customers and insurance/managed care organizations to ensure a successful reimbursement program
- Work closely with field staff and may provide training on relevant reimbursement issues
- Process complex claims with a high degree of accuracy
- High school education or equivalent and
- 4 years of related experience in payor policies to include all areas of reimbursement, medical policy and payor appeal requirements.
- Bachelor’s degree
- Licensed Medicare auditor or Certified Medical Audit Specialist
- Attention to detail with the ability to quickly identify trends
- Strong communication and interpersonal skills
- Working knowledge of the Medicare audit, appeals, reimbursement, Local Coverage Determinations (LCDs), and policy articles
- Working knowledge of medical terminology
- Self-starter / take initiative to proactively resolve problems
- Ability to multi-task
- Strong sense of personal accountability to meet deadlines
- Working knowledge of MS Office suite programs.
- Working knowledge of Electronic Health Records (EHR); such as, OPS and NextGen
- Demonstrated ability to pull data and migrate into online records management systems such as OnBase;
- Demonstrate high ethical standards regarding confidential patient and billing information
- Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
- Keep the patient at the center of everything that you do, building lifelong trust.
- Foster open collaboration and constructive dialogue with everyone around you.
- Continuously innovate new solutions, influencing and responding to change.
- Focus on superior outcomes, and calibrate work processes for outstanding results.
- Competitive Pay
- Health Insurance
- Dental Insurance
- Vision Insurance
- 8 Paid Holidays per Year
- Paid Vacation Time Off
- Paid Sick Time Off
- 8 hours of paid time to volunteer in your community
- Floating Holiday
- Life Insurance
- Medical Flex Spend Account
- Dependent Care Flex Spend Account
- Free employee assistance program
- 401(k)
- Full-time employees are also eligible for short-term and long-term disability insurance
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Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.