Print Production Associate

Duncan-Parnell is one of the Southeast’s leading distributors of technology products and services for the construction, engineering, survey, and design industries. With a rich history of over 75 years, Duncan-Parnell applies keen attention to its customers' needs, applications, and challenges to offer product and service solutions that add automation, efficiency, and productivity to our clients’ operations to make their projects more successful.

Duncan-Parnell succeeds through dependability and a customer-first mindset to solve tough operational challenges through the implementation of technology. With the combination of our people, their commitment and dependability, and by offering great products from such trusted brands as Trimble, and HP among others, Duncan-Parnell continues to grow and become the top choice for the industries we serve.

Duncan-Parnell is looking for a Print Production Associate in our Raleigh, NC office. This Print Production role is a critical position producing projects for our construction print department, receiving orders from customers, and handing off completed jobs for distribution.

Essential Functions and Duties

• Preflight digital documents to ensure accuracy before printing.
• Production of both large and small format documents on in-house printers
• Document finishing including:
• binding large format plans with staples or screw posts
• binding specification manuals using coil, GBC, staples, 3-ring binders, or screw posts
• Scan hard copy originals, save to server, and prepare and distribute to customer
• Quality control of completed work prior to customer distribution
• Customer service duties including answering the phone, transferring calls and entering a print order in the system
• Answer production emails and respond as needed such as saving files, replying to customers, and creating work orders

Required Skills & Abilities

• Positive attitude with a proactive service and customer-oriented mindset
• Dependable with a solid work ethic, and able to work both independently and in a team environment with minimal guidance while maintaining quality and timeliness
• Personally accountable for own words, actions, and performance on the job
• Problem-solving skills with the ability to assess situations and needs, make appropriate determinations and decisions, and effectively resolve problems
• Solid organization and time management skills with the ability to multi-task and work well in performing duties, meeting deadlines, and following up in a timely manner
• Strong attention to detail and able to work consistently with accuracy

Education & Experience

• High school diploma or equivalent required.
• General knowledge of PCs with ability to use (or learn) core MS Office applications such as Windows, Word, and Outlook
• Understanding of (or ability to learn) and adherence to safety rules and regulations related to warehouse operations and equipment usage

Other

• Must support and abide by Duncan-Parnell’s values, mission, policies, and practices in all activities and interactions with co-workers, customers, suppliers, and other stakeholders.
• Must be able to perform critical physical tasks in support of the core functions of this position, including sitting, standing, walking, bending, kneeling, squatting, reaching, operating printing and office equipment.

Duncan-Parnell Offers a Comprehensive Benefit Program Including:

• Pay commensurate with experience
• Medical, dental, vision, life, and long-term disability insurance
• Medical and dependent care FSA or HSA
• Quarterly Incentive Program
• 401(k) Retirement Plan
• PTO & holidays

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.