Principal UX Engineer - Remote

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

The United Design team at UnitedHealth Group works on member, provider, and guest experiences across several lines of businesses, applications, anddigitalportals. Come and join a team of 200 motivated and fun lovingUX designers, researcher, strategists, service designers, content strategists, accessibility specialists and front end engineers who are on a mission to improve healthcare experiences for everyone. The enterprise Design Group at UnitedHealth Group is inspired to recruit talent from diverse backgrounds for every level and discipline. We appreciate that we will better serve our membership when we grow a team that better represents everyone. 

This specific role will be part of the Design team that supports the UnitedHealthcare business, which provides health insurance for Consumers, Medicare & Medicaid beneficiaries, and people eligible for subsidized healthcare through individual exchanges. Our team also support the guest experience on uhc.com. As the Principal designer, you will work closely with design leadership, product & business stakeholders and the design team to translate the product strategy into a compelling design vision. You will be the glue that enables better design in the healthcare space by bringing together cross functional teams. Design with and for our members and consumers, learn from and improve our community of practice and have a direct impact on health outcomes at the biggest scale in the world.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.   

Primary Responsibilities:  

• Lead the design strategy and execution for a functional or product area 
• Translate product strategy into a compelling design vision 
• Provide thought leadership and oversee the work of several designers from concepting to execution 
• Provide materialexperience and designsupport for the Consumer Experience onUHC Memberauthenticated and consumer sitesas needed by Digital Product teams
• Supportproductstrategy, Information Architecture, user research, experience requirements gathering from stakeholders
• Interpret analytics, voice of the customer, market feedback, site rankings and any relevant collateral as needed
• Explore emerging opportunity in the healthcare digital space, evaluate and evangelize as needed
• Be the voice of the user in prioritization, new product and feature development forDigital Productsand other digitalexperienceareas as needed
• Lead discussion and critique of work, solicit requirements from stakeholders, be a key partner in helping deliver on our mission
• Serves as a key resource on complex and/or critical issues
• Anticipates customer needs and proactively develops solutions to meet them
• Solves complex problems and develops innovative solutions
• Authorizes deviations from standards
• Motivates and inspires other team members
• Regularly presents to senior leadership 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Years of post-high school education can be substituted/is equivalent to years of experience

Required Qualifications: 

• 6 years of hands of experience with information architecture, interaction design, ux design or graphic design 
• 4 years incorporating user feedback in the design process (user research, NPS, Voice of the customer) 
• 4 years of experience building or consuming personas to inform design decisions 
• 4 years of experience working in cross functional teams 
• 4 years of experience presenting to stakeholders 
• 4 experience with any of the design tools - Adobe Creative Suite, Sketch, Figma, Axure 
• 2 years providing direction to other UX designers on a project 

Preferred Qualifications:  

• Certifications in Human Centered Design 
• Experience and proven ability to work across a matrixed multi-tiered organization and deliver the best possible outcomes 
• Experience with Agile product development  
• Solid knowledge and understanding of front-end development 

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $101,200 to $184,000 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. 

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.    

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.      

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.