Principal Engineer I

Experienced with billing and business systems? Able to pivot to deliver innovative solutions using the latest technological tools? Problem-solver, analytical, and collaborative? If so, you could find a home on the Billing Operations & Technology team at Spectrum.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. We provide a positive customer experience by keeping our cable and mobile billing systems up and running. By supporting the technology used by our customers and service representatives, Billing Operations helps deliver the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

As a Principal Engineer I, you’ll use your engineering expertise to maintain and enhance the company’s telecommunications and signal processing hardware, software, and electrical systems.

WHAT OUR PRINCIPAL ENGINEER I’S ENJOY MOST

• Designing, implementing, monitoring, enhancing, and troubleshooting systems in assigned areas
• Analyzing and revising existing system logic difficulties and documentation
• Testing and reviewing system designs
• Providing engineering technical support and guidance to regional personnel
• Ensuring all technical integration, changes, standards, and documentation are met
• Mentoring and guiding the work of technical staff and ensuring adherence to industry specific local, state, and federal regulations
• Providing guidance and assisting team members with Operational Readiness requirements for successful monitoring, reporting, and alerting of critical systems to improve Billing System Availability

In this role you will work with design teams and technical operations staff on system design and configuration. You will excel in this role if you can perform duties in a very fast-paced environment and learn new technology quickly.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Experience: Engineering and Project Management: 5 years or more
• Education: Master’s or Bachelor’s degree in Engineering or related field or work experience
• Skills: Basic knowledge related to Bridging, Switching, Routing, Ethernet, and Transport technologies and protocols; understanding of enhancements, bugs, defects to the infrastructure and mobile billing system; use of ticketing and software tools, network devices and basic network appliances such as Visio, Chalk and Office
• Abilities: Read, write, speak, and understand English; use personal computer and software applications
• Working conditions: Office environment

Preferred Qualifications

• Education: BA/BS in Information Technology, Computer Science, or related field or equivalent work experience
• Knowledge: Spectrum products and services

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards:See all the ways we invest in you—at work and in life

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EGN601 2024-30951 2024
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
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Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
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