Job Description
Primary LPN Assistant to OB/GYN provider Dr. Steven Samawi
Job Summary: Assist Salem Clinic providers in the delivery of health care and direct patient care management.
Essential Functions:
- Attend morning huddle with practice provider to create plan for each day.
- Maintain a professional relationship with the provider you assist.
- Have a thorough understanding of provider preferences and ensure support staff is aware of provider preferences.
- Take responsibility for the day-to-day flow of the provider’s practice.
- Plan ahead by looking at up-coming scheduled appointments.
- Communicate with Care Team Assistant (CTA) and assist with scrubbing charts.
- Ensure that all in-basket messages are addressed within a timely manner. (Urgent messages ASAP but no longer than 24 hrs. All other messages within 48 hrs).
- Set-up for and assist provider with all procedures.
- Communicate clearly with team and support staff of practice needs. Delegate PRN.
- Prepare patients for examination and treatment. Record pertinent patient information.
- Prepare exam and treatment rooms with necessary supplies, equipment, and instruments.
- Perform selected patient care and clerical duties.
- Administer medications, injections as directed by medical provider.
- Assist medical provider with examinations, minor procedures, and treatments.
- Provide patient education for non complex needs or assist patient in goal selection with aid of educational materials.
- Provide After Visit Summary to patient and instruct patient on any follow up appointments or testing needed.
- Assist in scheduling of tests and treatment referrals.
- Respond to telephone calls / messages and respond accordingly or gather information and transfer to medical provider.
- Assist provider with management of patient forms (e.g. FMLA, sport physicals etc.).
- Adhere to safe principles of lifting, patient transfer and ergonomics.
- Step in as medical chaperone upon provider request.
- Assist with precepting new hires and student externships.
- Be a resource for staff on probation for medication errors.
- Assist Team Leader and Nurse Educator with checking off new staff on competencies not completed in classroom setting
- Assist Team leader and nurse Educator with annual competency check off of all staff.
- Be a resource on vaccine schedule and accessing/updating Alert – should be a vaccine expert
- Resource/go-to for day-to-day Epic issues on the floor.
- First level problem solving resource, then to Team Leader.
- Assist Team Leader and Nurse Educator with the implementation of new Epic workflows.
- Acquire 70 safety points each year to show support in our safety program.
Required Knowledge, Skills, Abilities:
- Graduate of an accredited school of nursing with possession of a current, unencumbered Oregon State Licensed Practical Nurse License or graduate of a Medical Assistant program with a nationally recognized certification such as AAMA, NCCT, or AMT.
- Current CPR certification.
- 1 year clinical experience or equivalent.
- Knowledge of medical practice and care to assist in providing patient care.
- Knowledge of examination, diagnostic, and treatment room procedures.
- Knowledge of medical terminology.
- Knowledge of medical equipment and instruments to administer patient care.
- Knowledge of common safety hazards and precautions to establish a safe work environment.
- Skill in assisting in a variety of treatments and medications as directed.
- Proficient in taking vital signs.
- Thorough skill in medical record documentation and recording test results.
- Ability to establish and maintain effective working relationships with patients, medical staff, and the public.
- Ability to maintain quality control standards. (Rights of Medication administration, specimen labeling, etc)
- Ability to react calmly and effectively in emergent situations.
- Ability to interpret, adapt, and apply guidelines, protocols, and procedures.
- Ability to communicate clearly. Ask clarifying questions as necessary.
- Ability to read, understand, and respond to detailed oral and written instructions.
- Ability to be flexible and adaptable to changing assignments and work pace.
- Ability to recognize workflow problems and share ideas for solutions.
- Good judgment and decision making skills. Alert provider of concerning patient conditions.
- Ability to utilize computer programs expected for patient care and the ability to type at least 30 wpm.
- Must be a team player, have a positive attitude, and be detail oriented.
Required Customer Service Skills: Employees of the Salem Clinic are required to consistently implement the Clinic’s “Principles of Customer Service” (described below).
- Smile – Provide a warm and friendly greeting in person or on the telephone,
- Assist – Be alert and responsive to opportunities to help patients and staff,
- Listen – Show interest, provide undivided attention, and use active body language,
- Eye Contact – Always provide eye contact at initial greeting, and at other feasible times,
- Mile Extra – Go the extra mile to meet other’s needs,
- Communicate – Keep people informed, respond to messages in a timely manner, and ask questions,
- Liaison – Initiate positive relationships with patients and staff members while meeting their needs,
- Individualize – Treat each person as an individual and look at things from their perspective,
- Notice Surroundings – Notice physical surroundings and what people need, take action if needed,
- Impression – Make a positive impression during each interaction, and
- Choice – Choose to make the Salem Clinic a great place to work and to receive excellent care.
Required Teamwork Skills: Employees of the Salem Clinic are required to consistently implement the Clinic’s Essential Skills of Teamwork (described below).
- Alert and responsive to assist fellow workers without being asked, puts needs of others before own,
- Offers constructive feedback in a nonjudgmental, positive, and confidential manner,
- Shows initiative and takes responsibility in dealing with interpersonal conflict resolution,
- Flexible in response to unexpected changes in work volume, scheduling and staffing,
- Takes responsibility for keeping informed,
- Assumes supportive role in the absence of supervisor,
- Recognizes, acknowledges and shows appreciation for the contributions of others,
- Promotes a positive work environment.
Position Number: 58-9F
Hours: Full time | 36 hours per week | Variable hours | No weekends, plus one mid-week day off