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Form of workJob Description
At Cumberland Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Cumberland Auto Center is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
What We Offer
- Health Insurance
- 401K
- Paid vacation
- Paid holidays
- Work-life balance
- Career advancement opportunities
- Competitive wages
- Off 2 days a week including Sundays
- Breakfast on Saturdays
Responsibilities
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet inquiries, phone calls, live chat scripts, and text messages
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications
- High Energy... Great attitude...Outgoing...People person
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Strong computer and communication skills are a plus
- Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
