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Form of workJob Overview:
Under the direction of the Assistant Director, performs all patient-related clerical duties necessary to assist the Radiation Oncology health care team to provide patient care. This includes but is not limited to coordinating appointments, answering phones relating to patient care, obtaining patient records, arranging patient transportation when necessary through UBER Health, covering for receptionist duties as needed.
This role exemplifies warmth, patient engagement, and professionalism while functioning as a member of an integrated team to ensure patient needs are met. The efficiency of getting it right the first time, while giving great customer service, is an essential function of this job. Ensuring accuracy and thoroughness in all patient data collection and information processing activities is a core competency of this role. Supports Departmental policies, practices, and initiatives, plus organizational goals as they relate to the 4 Pillars of Quality, Cost, Service, and Growth. Participates in creating a positive environment for patient and colleague satisfaction. Performs additional tasks as requested by the manager or his/her designee.
Qualifications:
Required:
Preferred:
Scheduling Requirements:
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
Equal Opportunity Employer
Under the direction of the Assistant Director, performs all patient-related clerical duties necessary to assist the Radiation Oncology health care team to provide patient care. This includes but is not limited to coordinating appointments, answering phones relating to patient care, obtaining patient records, arranging patient transportation when necessary through UBER Health, covering for receptionist duties as needed.
This role exemplifies warmth, patient engagement, and professionalism while functioning as a member of an integrated team to ensure patient needs are met. The efficiency of getting it right the first time, while giving great customer service, is an essential function of this job. Ensuring accuracy and thoroughness in all patient data collection and information processing activities is a core competency of this role. Supports Departmental policies, practices, and initiatives, plus organizational goals as they relate to the 4 Pillars of Quality, Cost, Service, and Growth. Participates in creating a positive environment for patient and colleague satisfaction. Performs additional tasks as requested by the manager or his/her designee.
Qualifications:
Required:
- High School Diploma
- Minimum 2 years' experience as in a medical setting
- Microsoft Office skills
- Successful completion of all Orientation Programs
Preferred:
- Some College
- Previous healthcare experience
- Bilingual
Scheduling Requirements:
- Shift Working: 9:00am-5:00pm
- Day Shift
- Full Time, 37.5 Hours Per Week
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Equal Opportunity Employer
