Pos Technician (Korean Bilingual)

Bluu Inc., founded in 2007, is a end-to-end POS hardware service provider for merchants nationwide.

Bluu Inc. is a leader in developing innovative POS software. Currently, Bluu Inc. hardware is installed in more than 10,000 locations, and has been the product of choice by many international franchise retailers.

Bluu Inc. now recruiting a full time POS Technician.

Responsibilities:

- Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible

- Prepare/stage POS hardware and software for deployment

- Maintain POS department equipment and tools

- Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues

- Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks

- Monitor system performance and troubleshooting issues

- Provide documentation as required

Qualifications and Skills

- Resourcefulness and problem-solving aptitude

- Excellent communication skills

- Bi-lingual in English & Korean

- POS/PC support related experience preferred

- Able to work off-site occasionally

- Business travel may be required

Benefits

-Medical, Dental, and Vision Insurance, Life Insurance, 401K matching, Friday Lunch

-Paid Vacation and Sick

Job Type: Full-time

Pay: $21.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Are you able to work night shift and weekend if needed?
• What is your expected salary range?

Language:

• both English and Korean (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Los Angeles, CA: Relocate before starting work (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person