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Form of workDescription
Cornerstone Family Healthcare is actively recruiting for a Population Management Coordinator to join our growing team.
Rate of Pay: $20.00-$25.00 per hour
Work Location: Cornwall, NY
Status: Full Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care
CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
General Purpose: The Population Management Coordinator will design and implement a comprehensive Population Management plan with the goal to improve patient health outcomes and increase patient encounter.
Description of Duties:
- Coordinates the Population Management initiative, including but not limited to:
- Running or requesting reports for preventative and chronic care services that are due or overdue for the patient population.
- Sending reminder letters according to Cornerstone Family Healthcare's Population Management plan.
- Conducts follow up phone calls to engage patients and make them appointments for overdue services.
- Monitors and maintains compliance for PCMH Population Health requirements
- Maintains a tracking system for success of the Population Management plan.
- Coordinates the Managed Care incentive programs including, but not limited to:
- Monitor patient compliance with the clinical measures set forth by each MCO
- Tracks reminders sent to MCO roster patients and initiates follow up phone calls if necessary.
- Maximizes incentives to the health center by appropriately managing tracking and follow up.
- Maintains relationships with representatives at each MCO and schedules regular follow up calls/visits with them.
- Validates data for reporting and Population Management purposes.
- Reviews data for consistency and accuracy.
- Makes recommendations for additional training for staff members as a result of data review.
- Makes recommendations for clinical EMR form modifications to improve data collection.
- Acts as a liaison with vendors engaging in patient reminder activities on behalf of the health center.
- Be familiar with HIPAA laws and Cornerstone Family Healthcare confidentiality policies and ensure that they are followed by Medical Records employees.
- Attend and participate in monthly department, All Staff and other required meetings.
- Maintain confidentiality of all aspects of Cornerstone Family Healthcare including, but not limited to, patient confidentiality, financials, and employee relations.
- Perform other related duties as assigned.
Requirements
- High School Diploma/equivalent; Associates or Bachelor Degree in Public Health, Nursing, IT, Computer Science Highly Preferred
- Highly organized with excellent oral and written communication skills
- At least 1 year experienced in working at a health center or hospital setting.
- At least 1 year experienced with working with health insurance (e.g., MCO, MDCR, HMO)
- Experience with different EMR systems (e.g., ECW, EPIC, Centricity, and other EMR systems)
- Bilingual in Spanish highly preferred
