Police Support Technician

Description

ABOUT US
Conveniently located at the base of a low mountain range Rapid City is considered the gateway to the Black Hills. Surrounded by 1.2 million acres of forested hills it is within a one-hour drive to 6 national parks, multiple monuments, and memorials and is rich in culture and experiences. The City of Rapid City is a growing community – a fantastic opportunity to work, live, and play in one of the most beautiful locations in the world!
The Rapid City Police Department is one of the most progressive law enforcement agencies in the region and the only internationally accredited police department in South Dakota. The RCPD is comprised of three divisions with diverse operations staffed by nearly 165 uniformed and non-uniformed staff. These operations include field services, criminal investigations and support services. RCPD offers a variety of services, and are especially proud of the proactive programs to keep our community safe, such as the School Liaison Program and our civilian traffic investigators. We also see ourselves as a leader in quality training throughout the region, with outstanding recruit training and Police Training Officer programs to cultivate committed, courteous officers for our department.
For more information, please visit the Rapid City Police Department.
The City of Rapid City offers fantastic benefits including 2 healthcare options with low premiums, 6% employer-matching retirement, life insurance benefits, short-term disability, and generous vacation and sick leave. For a detailed benefit summary, click here.

Union

This position is part of the Professional Services, Fraternal Order of Police (FOP) Union.

Position Details

ABOUT OUR JOB
The Police Support Technician provides administrative and technical support to the divisions within the Police Department. The main responsibility of this role is to provide front-line customer service to both external and internal clients of the Police Department, including interacting with walk-in traffic, phone and written requests. This position may oversee work-study, intern, or volunteer workers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepares, transcribes, assembles, distributes and maintains correspondence, case files and records relative to the assigned Division.
• Enters, registers and maintains various Division specific data and personal information into specialized computerized files for distribution and utilization by requesting parties.
• Provides professional customer service in response to phone and walk-in inquiries and other requests regarding the operation of the Department and/or work division.
• Prepares, maintains and reviews various logs, financial and statistical reports and related Division correspondence for use within the Department.
• Performs basic records checks by entering and retrieving data from computer.
• Submits accurate data to federal agencies; meeting federal standards and guidelines.

Additional Information

ABOUT YOU
We understand your time is valuable, so we encourage you to apply if you possess the following minimum requirements
Qualifications:

• Associate's Degree in Business and/or Technology and 4 (four) years experience in an administrative or clerical role in a professional office setting, or a combination thereof.
• Must possess a valid driver’s license or ability to obtain within 30 days from the date of hire.
• Ability to obtain National Crime Information Center (NCIC) certification within 6 months from the date of hire.
• Demonstrate knowledge of civil/criminal codes and the criminal justice system.