Police Court Liaison - City

$17.38 - $26.94 Hourly

Note : The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City’s step placement policy.

Note: The Oklahoma City Police Department’s Body Art/Visible Tattoo Policy is available at the following link: https://joinokcpd.com/tattoo-policy . Please ensure you have read the policy, understand the policy, and are willing and able to comply with the policy.

Full-time City employees will receive preference in the following order: major division first, then department, then all other full-time City employees. Part-time/year-round City employees will receive preference next. If there are no qualified full-time City employees or part-time/year-round City employees, external applicants will then be considered.

Important Application Information: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.

Important Application Information: Applicants are required to complete an online typing test at the time of application. A minimum of 35 words per minute is required. Applicants will not be able to submit their applications without completing this typing test. The Criteria testing platform is 100 percent web-based and runs on modern browsers. It does not require any workstation installation. For an optimal experience, Criteria recommends using the most up to date version of one of the following browsers: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge. Applicants can contact Criteria candidate support using the chat in the bottom right corner of the testing center screen, Monday-Friday, 8:00 a.m. to 1:00 a.m. When the Support team is not available, there are help guides, a link to Frequently Asked Questions, and a chat bot to assist applicants, until the Support team comes back online. Applicants requiring reasonable accommodation at any time during the hiring process are encouraged to notify one of the Human Resources Department Representatives by calling 405-297-2530.

JOB SUMMARY

This posting will be used to fill a current vacancy in the Uniform Support Division of the Police Department within the City of Oklahoma City and is under the direction of an immediate supervisor. However, an eligibility list will be established or supplemented for filling future vacancies in the department, per provisions of the AFSCME collective bargaining agreement. The Police Court Liaison is responsible for performing the duties and responsibilities of the position within the framework of standard Judicial and Police practices and procedures. The employee must possess the necessary skill, knowledge, and abilities prior to assuming the position. Essential job functions include: receiving and processing confidential police and judicial information via the telephone, in person, and from various police and judicial reports; communicating with police officers, district attorneys, court clerks, process servers, judges, other City personnel, and various interested parties to exchange information regarding City policies, court sessions, and/or procedures; maintaining computerized, and manual files and records; accurately typing various documents, forms, memorandums, and technical reports; proofing and verifying data or coded information from one document to another ensuring the usage of proper format, grammar, spelling, and punctuation; and performing other general clerical tasks as assigned. The employee works semi-independently following written or verbal instructions that are general in nature. Work products are subject to periodic review by the supervisor.

VETERANS PREFERENCE

Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.

JOB REQUIREMENTS

• Skill in communicating effectively using tact and diplomacy.
• Skill in organizing, recording, proofing and verifying information.
• Skill in following verbal and written instructions.
• Ability to compare information for accuracy.
• Ability to accomplish tasks with minimal supervision.
• Ability to maintain confidentiality.
• Ability to relate to people from a wide variety of socio-economic backgrounds.
• Skill in typing accurately and neatly (minimum 35 net wpm).
• Knowledge of and skill in applying rules of grammar, spelling, and punctuation.
• Knowledge of and skill in performing general clerical tasks.
• Knowledge of and ability to operate standard office machines and equipment; i.e., computer and peripheral equipment, copier, telephone, ten-key, etc.
• Ability to remain calm during stressful situations.
• Ability and willingness to make decisions.
• Ability to deal tactfully and diplomatically with irate citizens.

COMPETENCIES

• Execution and Results: (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job (as specified on the approved job description) and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required.
• Conduct: (1) Conducts oneself with the utmost integrity and professionalism; (2) demonstrates humility; (3) encourages people to share their perspectives, ideas, and opinions; (4) makes decisions based on a sense of shared purpose; (5) takes responsibility for actions and decisions; (6) resilient; (7) leans in to challenges and problems with creative solutions; (8) speaks up and challenges the status quo; (9) relies on the character, ability, strength, truth, and transparency of others and the organization.
• Teamwork/Team Oriented: (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed.
• Customer Centric: (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind.
• Safety: (1) Complies with all safety policies and practices; (2) promotes a safe work environment; (3) participates in safety meetings; current on completion of safety trainings.
• Workplace Standards: (1) Takes meal periods and breaks according to policy; (2) ensures sick leave usage does not negatively impact productivity of work unit; (3) notifies supervisor of unscheduled absences; (4) accepts suggestions and supervision with a positive approach; (5) completes work timely and correctly.

WORKING CONDITIONS

• Primarily inside in a climate controlled environment.
• Subject to sitting, standing, walking, or using a keyboard, video display terminal and telephone for extended periods of time.
• Subject to continuous exposure to light and glare from equipment such as a video display terminal.
• Subject to frequent low level noises from equipment such as a keyboard, ten-key, copy machine, telephone, video display terminal, etc.
• Subject to frequent interruptions caused by citizens, co-workers, telephone, etc.
• Exposed to graphic details of violence and obscenities in police incident reports.

Note : Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.

PHYSICAL REQUIREMENTS

• Arm and hand steadiness and finger dexterity enough to operate equipment such as a keyboard, ten-key, telephone, etc.
• Near vision enough to read and verify information such as written and machine generated documents, reports, etc., and video display terminal.
• Speech and hearing enough to communicate in person and by telephone.

OTHER DETAILS

Note: Civilian employees of the Oklahoma City Police Department must successfully complete a comprehensive background check and polygraph test prior to employment.

Note: An eligibility list will be established from this posting consisting of applicants who receive a score of 70 percent or better. Multiple selection procedures may be utilized; a minimum of 70 percent or better will be required on each; and the results of multiple selection procedures will be equally weighted. The eligibility list will be in effect for 180 days from the date of the final selection procedure and will be used to fill future vacancies.

Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.

Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at (405) 297-2530. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department’s Employee and Labor Relations Division.

Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.

If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.

If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.

If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.

If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.

AN EQUAL OPPORTUNITY EMPLOYER

If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling 405-297-2530. The City of Oklahoma City is an equal opportunity employer and values diversity and inclusion. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and/or expression), age, genetic information, disability or political affiliation.