Police Communications Specialist Manager

The Communications Specialist Manager is committed to innovation, creativity, service excellence, and transforming local government through leading ideas and practices. This role serves as a key designer, promoter, motivator, and catalyst for the alignment of culture with organizational values within the department.

(Persons hired in this position must be able to perform all the essential tasks required by the position. The following statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required. The City and County of Broomfield retains the right to modify or change the duties or essential tasks and additional functions of the job at any time. Examples of duties are not intended to be all-inclusive or restrictive.)

General Duties:

• Develops, and implements overall Police Communications division vision, mission, programs, processes, and projects.

• Creates strategic plans including long-range needs, assembles staff resources, and delegates tasks to assigned employees and staff members.

• Directs the development and implementation of policies and programs of the division.

• Interprets and applies complex laws, codes, regulations, policies, and procedures in accordance with public safety goals/objectives and applicable state and federal laws.

• Reads, interprets, and ensures department compliance with legal requirements for the security of automated criminal justice data collections systems (Federal Communication Commission code, FBI, CBI, etc.).

• Analyzes procedures, rules, and regulations and makes decisions for modifications, improvements, and change.

• Leads and manages system improvements and facilitates process changes as the change owner.

• Manages maintenance and upgrades of the E911 telephone lines and the Citywide radio systems.

• Works with IT, equipment manufacturers, and vendors to ensure all equipment and systems are integrated and performing efficiently.

• Maintains databases and business process systems that support standards and requirements to ensure consistency in storage, tracking, and routing of information.

• Evaluates and assists with decisions involving financial considerations and cost comparisons.

• Assists with programs, outcomes, performance metrics, and financial integrity through data collection, interpretation, and evaluation.

• Assists with reviewing and setting policy for all budget, financial, accounting, and other support systems for the division.

• Provides direct supervision, coaching, development, and training of first line supervision.

• Evaluates performance and provides development and succession planning, and assures accountability throughout the division.

• Coordinate the Communications Center's response during emergency and critical situations

Education

• High School Diploma/GED - required

• Bachelor's Degree from an accredited college or university - preferred

• 3 years experience required in public safety.

• 3 years supervisory or lead experience required.

Or any equivalent combination of training and experience that provides evidence that the applicant possesses the Necessary Applicant Traits.

NECESSARY SPECIAL REQUIREMENTS:

Must be at least 21 years of age. New hires must, as a condition of employment, pass the following pre-offer and post-offer/hire processes: in-person or virtual interviews, reference checks, background checks including local police check and sex-offender registry, driving records check through DMV, CVSA, psychological, and fingerprint checks through CBI/FBI.

(The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities and neuro-differences to perform the essential functions.)

• Work is generally scheduled Monday through Friday with some weekend and holiday work required and is onsite.

• Physical demands are described as light (exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects).

• The noise level in the environment is moderate.

• Travel by automobile is required to attend meetings.