Poker Dealer/Dual Rate Flrprsn

Position Summary: This position is responsible for dealing and officiating their assigned poker game or tournament and providing players with a fun, fast, fresh and friendly gaming environment. When assigned to dual rate as a Poker Floorperson, must be able to maintain focus while supervising and securing the assigned poker game.

Primary Duties and Responsibilities: includes but not limited to:

Deals/officiates assigned poker game or tournament table according to established policies and procedures providing a players with a fun, fast, fresh and friendly gaming environment

Maintains the pace of the game while interacting with the players

Secures gaming equipment and layout Educates customers on the rules of the game

Responsible for supervising and securing assigned poker game according to department policies and procedures while dual rating as a Poker Floorperson

Enforces internal controls, Gaming Commission regulations and poker game procedures while dual rating as a Poker Floorperson

Greets guests with a smile and friendly welcome and promotes superior customer service Secondary Duties and Responsibilities:

Rates players accurately and resolves guest issues and concerns promptly and efficiently

Demonstrates the four principles of spirit of Aquai (Welcoming, Mutual Respect, Cooperation and Building Relationships)

Minimum Education and Qualifications:

High School Diploma or equivalent

Graduate of Poker Dealer School or has previous experience dealing poker in a high volume, complex casino environment

Must successfully pass a Mohegan Sun Poker Dealer audition

Must be able to read, write and communicate effectively in English Competencies: Incumbent will master the following competencies while in this position:

Excellent written and verbal communication skills

Excellent organizational and multi-tasking skills and the ability to delegate tasks

Ability to maintain the game's pace

General knowledge of the gaming floor and property Training Requirements:

Knowledge of all department policies, procedures, rules and regulations pertaining to the game

Must be certified in tournament dealing by the Mohegan Sun Table Games training department or Tournament Manager

Fully understands all gaming rules and regulations

Required to attend annual CTR/SARC training and refresher courses Physical Demands and Work Environment:

Must be able to work in a casino environment with smoke, low lighting and loud music and noises

Must be able to bend and stretch for long periods of time while in the sitting position Must be able to work in a fast paced environment with frequent interruptions

Must be able to work various shifts and flexible hours