Point Of Sale (Pos) Deployment Manager

About Trianz

Trianz is a digital transformation technology and services firm that helps clients transform their value proposition and business value chains. We deliver end-to-end digital transformation services from strategy and roadmaps to experience design, technology implementations, and managed services. With a multi-disciplinary, collaborative model, we help clients understand their competitive digital maturity, develop effective strategies, and transform using our IP-led platforms and technology services. We lead with data and IP that accelerates digital transformations, optimizes investments, and delivers measurable results.  We have been rated #1 for 'transformational impact' and 'predictability of execution' by a Fortune 1000 client base- 5 years straight.

 At Trianz, we offer you an open and learning-oriented culture essential to emerge as a leader. Completely focused on the Digital Evolution philosophy and phenomenon, we view delivering our value proposition consistently as a non-negotiable commitment. Our enablers include Intelligent Team Formations, a Client-Centric Approach, Predictability in Execution, and establishing a Unique Relationship Experience. A culture of innovation, encouraging our people to create, and belief in the importance of training and development set us apart.
Role: Point of Sale (POS) Deployment Manager

Employment Type:  Contract – 2 years    
Location:  Onsite, minimum of 4 days a week at Miami, FL.
About the Role

Trianz is looking for a Point-of-Sale Deployment Manager who is responsible for overseeing the successful implementation and deployment of Point of Sale systems across various locations. This role involves coordinating with cross-functional teams, managing project timelines, and ensuring that POS solutions are effectively installed and integrated with existing systems. The Deployment Manager will play a crucial role in optimizing POS functionality, enhancing the customer experience, and ensuring the overall success of POS initiatives.

Job Responsibilities:

1. Project Planning:

   - Develop and execute detailed project plans for POS system deployments.

   - Define project scope, objectives, timelines, and resource requirements.

   - Collaborate with stakeholders to gather requirements and expectations.

2. Team Coordination:

   - Lead and manage a cross-functional team of POS deployment specialists.

   - Coordinate with IT, operations, and other relevant departments to ensure seamless integration.

   - Provide guidance and support to team members throughout the deployment process.

3. Vendor Management:

   - Work closely with POS vendors to understand system capabilities and requirements.

   - Negotiate contracts, manage vendor relationships, and ensure timely delivery of POS hardware and software.

4. Quality Assurance:

   - Develop and implement quality control processes to ensure the accuracy and functionality of POS systems.

   - Conduct thorough testing and troubleshooting of POS solutions before and after deployment.

5. Training and Documentation:

   - Develop training materials and conduct training sessions for end-users and support staff.

   - Create comprehensive documentation for POS system configurations, troubleshooting, and maintenance procedures.

6. Risk Management:

   - Identify potential risks and develop mitigation strategies.

   - Proactively address issues that may arise during the deployment process.

7. Reporting and Analysis:

   - Generate regular progress reports for stakeholders, highlighting key milestones and potential challenges.

   - Analyze deployment data to identify opportunities for process improvement and optimization.

8. Customer Support:

   - Collaborate with customer support teams to address and resolve issues related to POS systems.

   - Monitor customer feedback and implement improvements to enhance the overall customer experience.

Qualifications

• Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field.

• Proven experience in project management, preferably in POS system deployments.

• Strong understanding of POS hardware and software, including industry trends and best practices.

• Excellent communication and interpersonal skills.

• Ability to work under pressure and meet tight deadlines.

• Problem-solving and critical-thinking skills.

• Familiarity with relevant regulations and compliance standards.

Equal Employment Opportunity

Trianz is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).