Address
Form of workDevelops and maintains assigned provider relationships. Provides onboarding education/outreach, handles provider appeals, and resolves escalated provider issues. Reviews provider requests for inclusion in assigned territories and assists in analyzing impact to determine approval. Manages on-going provider needs relative to program roll-outs and medical policy change communication. Ensures that provider data is accurate.
Qualifications:
- Bachelor's degree or equivalent working experience
Skills Abilities:
- Beginner to intermediate experience working with data within Excel
- Ability to work independently and can manage priorities appropriately
- Exposure to working across multiple teams within the organization to ensure accuracy of the process
- Must possess strong organizational, time management, verbal and written communication skills
- Strong attention to detail
- Ability to manage large volumes of work in a fast paced environment
- Strong interpersonal and relationship-building skills
This position is a Hub role, which requires an employee to occasionally come onsite to the designated office, Madison, for applicable heads-up work. Frequency is determined by business need as decided by leadership.
Medica's commitment to diversity, equity and inclusion (DEI) includes unifying our workforce through learning and development, recruitment and retention. We consistently communicate the importance of DEI, celebrate achievements, and seek out community partnerships and diverse suppliers that are representative of everyone in our community. We are developing sustainable programs and investing time, talent and resources to ensure that we are living our values. We are an Equal Opportunity/Affirmative Action employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic
