Job Type
Full-time, Part-time
Description
WORK, PLAY & ENJOY LIFE WITH HERITAGE
We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position starting at $13.10 hourly plus benefits.Located in Santa Fe, NM. Working out of our Eldorado Hotel & Spa.
Essential Duties and Functions/Responsibilities/Tasks:
- Work under direction of Housekeeping Manager or Housekeeping Supervisor.
- Communicate daily with leadership regarding job assignments and required timeframe.
- Maintain high level of positive and professional approach with team members and guests.
- Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies.
- Follow all proper protocols to strip, wash, fold, and stock linen.
- Changing of soiled linens on beds and remaking beds following the property standards and those set forth in the Green Program when needed.
- The ability to keep corridors clean, neat and free of waste or clutter i.e. trays or dishes in the service area.
- The aptitude to notice and report any loss of damage of linen, furniture, fixtures or equipment.
- Resolve issues for any approaching guests in a professional and timely manner.
- Learn and know the names of chemicals being used, if a guest were to stop them and ask.
- Clean and supply designated supply areas (folding, sweeping, vacuuming, etc).
- Maintains a neat appearance of work cart.
- Carry out deep cleaning tasks and special projects.
- Other duties as assigned consistent with the functions of this position as needed at the property.
Requirements
- A Passion for perfection and attention to detail.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Excellent verbal communication and ability to multitask.
- Ability and willingness to work flexible hours including weekends, holidays and late nights.
- Ability to work on your feet for eight hours or more.
- Must be able to lift/push/reach for/carry 50+ pounds frequently.
- 6 months to 1 year or equivalent combination of education and experience; housekeeping or hospitality experience preferred.
- High school diploma or equivalent experience/training.
NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.
Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.