Platform & Programmatic Account Manager

We are Outbrain.

We're one of the world's largest content recommendation platforms, delighting audiences with engaging, personalized content recommendations while serving as the primary engagement partner and platform for the world's top digital media companies.

Outbrain is seeking a highly motivated Account Manager to focus on building and maintaining partnerships within the platforms and SSP ecosystem. This person will represent the business relationship with supply-side platform partners such as SSPs,mobile carriers, Original Equipment Manufacturers (OEMs), App Developers, Push Notification and Newsletter partners. If you're interested in joining a global team of passionate problem solvers then we want to talk to you!

The Platform Account Manager is responsible for managing Outbrain's post-sale relationships with its supply providers. This person will be in charge of building long-term relationships with our partners to help them achieve their goals through implementation, optimization, and new product adoption. We're looking for a tech-savvy individual who can properly navigate technical integrations, troubleshooting and optimizations for some of Outbrain's largest platform customers:

A Day in the Life:

• Onboard, manage and grow client relationships with our supply partners within the SSPs,OEM, App, Newsletter and Push notification space
• Serve as the main point of contact for post-sales accounts, supporting the client on their daily needs and technical troubleshooting
• Meet and consult regularly with clients to understand priorities, review performance, and share product updates
• Oversee core technology integrations (including , oRTB, Header bidding, JS, SDK and API), with support from technical operations and product, to ensure smooth and successful launches
• Collaborate with cross functional teams such as product, engineering, technical operations, legal and finance to to build platform partner strategies
• Prepare and lead quarterly business reviews for client executives to outline client strategy and identify possibilities to optimize performance through product updates or upsells/cross-sells
• Forecast and track client performance metrics for both clients and for internal teams
• Collect feedback from clients on product features, performance and adoption to escalate feedback to internal stakeholders

What you'll bring:

• 2-3 years of client service experience, ideally in account or project management (experience with programmatic, digital partners and/or app developers a plus)
• Experience working in a fast-paced environment with the ability to lead multiple projects and relationships with changing and/or competing priorities
• Comfortable upselling products to clients and handling contractual renewals/relationships
• Excellent communication skills; ability to establish rapport with internal and external stakeholders
• Comfortable understanding technical solutions and having the ability to distill that information to internal and external audiences with ease
• Strong proficiency in MS Excel; manipulating large data sets and creating pivot tables/graphs
• Self-motivated, persistent, curious and driven to succeed in the ad tech industry
• Experience with data visualization software such as Tableau, Looker or Redash
• Experience with Programmatic, API, SDK and/or JavaScript integrations

More than Snacks:

• Brand new NYC office in the Flatiron district with a flexible hybrid working model (3 days a week in office)
• Digital Nomad - work from anywhere for two weeks
• Generous vacation package the rolls over and unlimited sick days + 13 holidays
• Become part of our success with our equity program
• World class healthcare options that are partially covered by Outbrain above benchmark (Medical, Dental, Vision, and Life Insurance, 401K Plan with Matching)
• Opportunities to join our mentorship program and inclusive Employee Resource Groups
• Full access to our SmartBrain educational platform
• Meet your fellow new hires from around the globe during your global onboarding experience

We Recommend #LifeAtOutbrain

Outbrain is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.

Our company culture is welcoming, dynamic, diverse, global, and built on top performance.

Did you know "trust" is one of our core values? We apply this value to our day-to-day by working collaboratively on a global scale. With managers and teammates often sitting in other countries and time zones, we value communication, patience, and open-mindedness to all cultural backgrounds. We encourage all ideas, and everyone gets a seat at the table!

Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups –employee-led groups in which we debate topics and drive change. From OB Green (environmental), OB WE (women empowerment), OB Good (charitable initiatives) to OB4E (diversity, equity, and inclusion), you'll be able to share your passions with likeminded people.

Dive into the Outbrain experience via our Instagram account!

The annual range for this position is $80,000.00-$100,000.00 including on target earnings. The actual amount offered may be higher or lower, based on non-discriminatory factors such as experience, job-related knowledge, skills, and abilities. In addition to salary, you may be eligible for an equity package, as well as our competitive benefits and perks to support you and your family as part of Outbrain's total rewards package.