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Description:
PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables our clients to drive resident trust, collect revenue quickly, and redeploy their staff to more important challenges. This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors, including our inclusion in the GovTech 100 every year since 2017. PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more.
Our culture welcomes people who exhibit what we call “PayIt DNA": High integrity, drive, grit, high aptitude, and team orientation. We are collaborative and passionate about the work we do to improve the lives of our government clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems, and find new opportunities to win with our clients. And we have a lot of fun together.
Responsibilities:
ABOUT THIS ROLE:
We are seeking an experienced Engineering Manager to lead our Platform Engineering team. The Platform Engineering team plays a crucial role in designing, building, and maintaining the core infrastructure and platforms that power our products and services. Engineering Managers at PayIt are smart, mission-driven, and afforded a high degree of responsibility and autonomy. We hold ourselves to high standards, always looking to improve our skills, our platform, and our offering to our clients. We are driven by the fact that we’re building a meaningful product and solving exciting technical challenges that impact the lives of everyday people like you and me. Engineering Managers are expected to lead teams to meet commitments, grow individuals in their careers, and be highly collaborative with adjacent product, design, and client-facing teams.
This role is ideally based out of our Kansas City office; however, highly qualified remote candidates in AR, FL, GA, IA, IL, KS, MI, MO, NC, OH, OK, OR, PA, RI, TN, TX, UT, VA, WA, and WI will also be considered.
WHAT YOU’LL BE DOING:
- Build and maintain 1-2 teams of 3-5 high-performing engineers.
- Set goals with and provide regular, constructive feedback to individuals and the team.
- Collaboratively set the team’s quarterly commitments and provide updates to leadership on execution progress, risks, and timeline.
- Guide team in triage and resolution of production issues with careful assessment of impact on infrastructure or service operations.
- Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
- Provide technical leadership and mentorship to engineers within the engineering organization.
- Work closely with engineering leaders and stakeholders to help define technical roadmaps
- Champion a customer-centric approach to DevOps, ensuring internal engineering teams receive robust and efficient solutions.
- Help teams adopt a shared responsibility model for infrastructure, and engender an SRE mindset on the current Platform Engineering team.
