Address
Form of workDescription:
-Partner with the GT Global Support Teams, OT Teams, and MFG Automation teams for proper day-to-day Operational support and request workflows -Alignment with the Global Service Desk, SL Support, and PA Support teams -Monitor and Assist with all day-to-day Operations ticket flows and communications to assure alignment to the FMO GT Operating model -Support the development & Integration of "Connected factory floor" solutions into the GT/OT Services Delivery model -Maintain a positive work environment through teamwork & proper conflict resolutions -Basic knowledge of order and inventory applications for receiving, creating, closing work tickets and trouble tickets -Be proficient in WAN/LAN cabling installation/design practices within MFG Facilities -Be proficient in Wireless WAN/LAN design, Installation, and troubleshooting for MFG Facilities -Working with MFG campus sites and local departments for company end user moves, adds and changes -Follow steps to properly order, configure, install, replace, and troubleshoot networked timeclock hardware -Perform, delegate, and monitor the ordering, configuring, installing, replacing, and troubleshooting of networked timeclock hardware -Perform, delegate, and monitor shop floor troubleshooting of fork truck-mounted warehouse management computers and systems
Skills:
Desktop, Support, Troubleshooting, Customer service, Hardware, Technical support, Help desk support, Active directory, Help desk, Deployment, Ticketing system, Service desk, Printers
Top Skills Details:
Desktop,Support,Troubleshooting,Customer service,Hardware,Technical support,Help desk support
Additional Skills & Qualifications:
-Great customer service ability as they will be working with people across multiple environments.
Experience Level:
Entry Level
About Us
Skiltrek is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US.
At Skiltrek, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances,
be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
Skiltrek is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender,
race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.
Skiltrek is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
