Physician Support Specialist

PRACTICE OVERVIEW

Radiology Partners is the largest and fastest growing on-site radiology practice in the US, and Medical Imaging Associates is our flagship practice in the northern Rocky Mountain region, based primarily in and around Idaho Falls. We are an innovative practice focused on transforming how radiologists consistently provide exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is To Transform Radiology.

POSITION SUMMARY

Radiology Partners is seeking a Physician Support Specialist who will provide excellent service to our physicians and facilities. This person will be responsible for scheduling physician shifts efficiently and in a timely manner, recording physician continuing education, and supporting internal staff members. This person will also exercise professional judgment in performance of services in compliance with HIPAA regulations.

POSITION DUTIES AND RESPONSIBILITIES

• Build monthly and quarterly radiologist staffing schedule, balancing radiologist capacity, privileges/credentials, geography/travel, client requests, and radiologist requests
• Interface with clients on staffing needs, alongside Practice Director and Practice Manager (especially Radiology Managers, technologists, supervisors, and leads)
• Manage physician shift changes
• Schedule non-physician clinical staff, including medical students
• Partner with radiologists to secure support, negotiate requests, mediate disagreement, and reach compromise
• Track radiologist shift count, work units, and PTO days, and calculate implications for salary
• Communicate schedule to Operations leadership, Local Practice Board, radiologists, and clients
• Anticipate shortfalls and conflicts with sufficient lead time, prioritize and triage, and engage Operations team and Local Practice Board to help resolve
• Assist Practice Director in schedule redesign and restructuring as needed
• Make recommendations on process improvement to Practice Director
• Work with other teammates to create, analyze and update office policies and procedures
• Enter physician CMEs and modality reads into database, perform audits and notify physicians of deficiencies in order to maintain compliance with ACR accreditation
• Assist Practice Manager working with clients on their MQSA inspections to provide appropriate documentation
• Assist in supporting all clients on mammography reporting software
• Record all APP training procedures to ensure all steps are followed and completed appropriately
• Assist in answering and distributing all incoming calls, recognizes this as a priority and not an interruption to daily tasks
• Assist in covering other employees tasks as needed
• Support Operations team on other core initiatives and special projects

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

• Associate degree or equivalent work experience
• Familiarity with schedule management preferred, especially in radiology
• Structured problem-solving and critical thinking skills
• Basic computer and data entry experience; familiarity with scheduling tools such as QGenda preferred
• Computer skills including Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, OneNote), PowerBI, SharePoint, and OneDrive
• Excellent communication and interpersonal skills, including negotiation, persuasion, conflict resolution, and client relationship maintenance

Radiology Partners is an equal opportunity employer.RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Partners participates in E-verify.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person