Physician Coding Specialist I

Position Summary

Under the direction of the Revenue Cycle Supervisor - Coding the Physician Coding Specialist I monitors and analyzes unresolved third party accounts for multi-specialty group practices. This position initiates contact and negotiates appropriate resolutions to ensure timely payments of outstanding claims.

• Analyzes, on a daily basis and in accordance with established time frames, the outstanding insurance accounts. Initiates appropriate and effective telephone and/or written follow-up on the identified accounts.
• Communicates with payors and other internal departments as required to obtain critical information that impacts the resolution of both current and future claims.
• Researches and responds to all telephone inquiries from the customer service department, in a prompt, professional manner meeting departmental guidelines.
• Reviews and corrects coding edits and denials.
• May code ICD-10 from written documentation.
• Meets minimum department productivity standards
• Meets minimum department quality standards.
• Maintains patient/physician confidentiality at all times and maintains effective communication and professional interaction with patients and physicians.
• Provides appropriate information and feedback to various personnel within UHPS. Supports and utilizes established departmental guidelines. Recommends additional research to other CBO departments.
• Identifies trends with insurance related issues and reports findings to the Team Lead.
• Acts as a role model for professionalism through appropriate conduct and demeanor at all times.
• Interprets written correspondence and either resolves the problem or forwards it to another department for prompt resolution.
• Effectively communicates utilizing the telephone, form letters or internal correspondence to resolve patient inquiries.
• Handles multiple tasks simultaneously.
• Must have an understanding of insurance products and billing requirements to effectively resolve discrepancies in billing statements.
• Performs other related duties as assigned.
• This role will encounter Protected Health Information (PHI) as part of regular responsibilities. UH employees must abide by all requirements to safely and securely maintain PHI for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications
Education

• High School Equivalent / GED Required

Work Experience

• 1+ years medical billing experience in a multi-specialty practice

Knowledge, Skills, & Abilities

• Excellent interpersonal skills to work in partnership with others to influence and gain cooperation Required
• Computer literate, experience with basic software packages. Required
• Must possess basic knowledge of ICD-9 and CPT coding. Required
• Ability to recognize, evaluates, and solves problems. Required
• Strong verbal and written communication skills Required
• Extensive knowledge of the claims development process, as well as third party insurance program Required
• Ability to handle a variety of tasks with speed, attention to detail, and accuracy. Required

Licenses and Certifications

• Certified Professional Coder (CPC) CPC-A, CPC-H, or CPC-P Required or
• Certified Coding Specialist (CCS) RCC, ROCC Required or
• Registered Health Information Technologist (RHIT) Required or
• Registered Health Information Administration (RHIA) Required