JOB TITLE: Physical Therapy Aide Floater

**4 Day Work Week, Free Parking**

**COVID Vaccination Required**

GENERAL SUMMARY OF DUTIES:

• Performs office maintenance tasks including scheduling appointments, verifying insurance information, outside physician signature tracking, Medicare usage tracking, mailing, data entry and other duties assigned by the Director of Rehabilitation
• Prepares patients and equipment for treatment as directed by the physical therapists/physical therapist assistants and in accordance with department standards and the State of Maryland Board of Physical Therapy Examiners or the DC Board of Physical Therapy
• Instructs patients in proper exercise technique, under the supervision of a physical therapist

SUPERVISION RECEIVED:

Reports directly to the Director/Assistant Director of Rehabilitation or to another PT if the Director/Assistant Director of Rehabilitation is not present

SUPERVISION EXERCISED:

None

TYPICAL PHYSICAL DEMANDS:

• Requires full range of motion including handling and assisting patients, manual and finger dexterity, and eye-hand coordination
• Requires normal visual acuity and hearing
• Requires prolonged sitting and standing for periods of time as well as bending and stooping
• Frequent walking, standing, bending and pulling
• Requires basic organizational, clerical, computer skills and basic interpersonal skills to communicate with patients, families and staff
• Requires ability to push/pull, lift, or move equipment and physically assist patients with direction and guidance from the therapy clinician

TYPICAL WORKING CONDITIONS:

Exposure to diseases and other conditions common in a clinic environment

EXAMPLES OF DUTIES:

(This list may not include all of the duties assigned as different clinics may have varying responsibilities for aides)

DAILY DUTIES:

• Bring patients back after check-in for therapy
• Assist patients with their therapeutic exercises
• Break down and clean work station
• Retrieve messages left on system overnight and e-mail
• Answer phones appropriately and take messages when needed
• Create and distribute home exercise programs to patients, per direction of therapist.
• Produce and total fee tickets/transfer them to the transaction log
• Complete all financial transactions and processes regarding patient payment and processing
• Schedule patients
• Insurance verification
• Set up patients for treatment and/or on various modalities (i.e. heat, traction, etc)
• Organize, file, and pull charts
• Follow up on missed patient visits
• Medicare tracking
• Check in patients and collect co-pays/balances
• Enter patient information electronically in NextGen
• Fax all necessary documents
• Make copies of schedules for the therapy clinicians
• Answer incoming calls, schedule appointments
• Scan/file electronic documents
• Supervise patients and manage patient flow throughout the clini
• Evaluation/Re-evaluation signature tracking from outside physicians
• Retrieve and deliver mail/interoffice envelopes
• Assess clinicians’ schedules daily to ensure full patient scheduling
• Refill supplies in the clinic/treatment rooms/bathrooms
• Provide new patient with new patient forms package including registration demographic, welcome letter, financial policy, pain questionnaire, internet form, medicare letter (if necessary), CRISP opt-out, authorization to leave messages form, HIPAA forms, and all other appropriate paperwork
• Assist Front Office Coordinator, and other Rehabilitation Aides in their duties when necessary.
• Straighten and maintain waiting room area (i.e: magazines, information sheets)
• Other Duties as Assigned: The assignment of duties to employees is not limited to the content of this job description. Other tasks and assignments may be related to the work usually assigned to the employee, but in some circumstances may be completely unrelated.

WEEKLY DUTIES:

• Order supplies
• Clean and disinfect the entire clinic and all equipment

MONTHLY DUTIES:

• Clean the hydrocollator
• Other duties/projects as assigned by the Director/Assistant Director of Rehabilitation
• Purge old/discharge charts and return them to the individual therapists’ inboxes

YEARLY DUTIES:

1. Perform internal audits of policies and practices as directed by the Director/Assistant Director of Rehabilitation, or the Executive Director of Rehabilitation

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

• Basic computer skills
• Knowledge of patient insurance verification procedures
• Knowledge of basic medical terminology
• Knowledge of the State of Maryland PT Aide regulations (Title 10.38.04) defining the role of the PT Aide and the Guidelines Summary for PT Aides (DC regulations when appropriate Title 17.67.12)
• Knowledge of medical equipment and instruments
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Skill in establishing and maintaining effective working relationships with patients, other staff, and the publicly.
• Ability to communicate clearly both orally and in writing
• Ability to make good use of body mechanics and follow safety regulations

COMPLIANCE:

• Follow compliance requirements mandated by HFCA, Medicare and all other ARA contracted carriers; This should include a working knowledge of the accountability of others within the practice as well
• Knowledge of financial and coding practices necessary to ensure the accurate submission of charges for services rendered in accordance with all federal, state and local regulations
• Knowledge of all applicable regulations regarding billing and collection activities
• Follow guidelines for maintaining patient confidentiality
• Demonstrate a strong commitment to honest and responsible corporate conduct
• Identify, report and/or prevent any fraudulent or unethical behavior
• Initiate notification to management if inappropriate behavior is observed within the organization
• Follow electronic security protocols including not using company computers for non- business purposes and not using cell phones during work hours

HIPAA Minimum-Necessary Access to PHI

The responsibilities associated with this position allow access to the computer role of PT/OAC only. We are committed to enforcing minimum-necessary access to our patients’ PHI by limiting the uses and disclosures of this information within our practice. In order for this employee to carry out his/her TPO (treatment, payment, and healthcare operations) in a manner that best serves our patients, the employee needs access the aforementioned computer role. Role descriptions are explicitly defined in our HIPAA manual. Access to computer information is password protected. Upon termination of an employee, his/her password will be deleted from the system.

EDUCATION:

High School Diploma or GED

EXPERIENCE:

Experience is preferred, but on-the-job training available

DISCLAIMER:

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with