Phone Triage Lpn

A large Birmingham-based medical group with multiple clinics is seeking to add a Phone Triage LPN for their corporate office. The LPN will use their medical knowledge and professionalism to assess patient medical needs over the phone.

Responsibilities:

• Assess patient medical needs
• Submit medication refills
• Provide courteous and professional service via phone
• Update patient demographics

Responsibilities:

• Excellent customer service skills
• Certification from an accredited school of practical nursing - LPN
• High School Diploma or equivalent
• Attention to detail and problem-solving skills
• Proficiency with phone system, office equipment, and relevant software

• Note: This job does not require direct patient care and has no exposure to blood or body fluids.