Address
Form of work
SalaryAs a face for our restaurant and brand, our Phone Crew order takers are important for creating and maintaining positive customer interactions. The Phone Crew is responsible for assisting customers with menu selection, recommendations, and taking accurate food orders in a friendly and hospitable manner. This role effectively keeps the flow of the restaurant moving smoothly by maintaining clear communication and teamwork.
Duties & Responsibilities include (but are not limited to);
Greet every customer with Riko's welcome message
Assist customers with menu selection and answer all questions in a respectful and patient manner
Repeat customer orders for accuracy before entering them into the Point of Sale System
Ensure all food call items are delivered in a clear and professional manner
Communicate with the kitchen staff to make sure orders are accurate
During off peak times, assist with restocking or other duties as assigned
Ensure that all opening, mid-day and closing duties are completed
Maintain a clean and organized work area
