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SalaryOverview:
Springstone is looking for a Remote Phone Counselor to join our team! This full-time position is 100% remote with flexible schedules. Full-time employees are eligible for PTO, Paid Holidays, Insurance Benefits & more!
Members of our team Enjoy:
Position Details:
Springstone is a behavioral health system located across the United States. Our Behavioral Health facilities offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Springstone we are dedicated to Changing People’s Lives®
Springstone is looking for a Remote Phone Counselor to join our team! This full-time position is 100% remote with flexible schedules. Full-time employees are eligible for PTO, Paid Holidays, Insurance Benefits & more!
Members of our team Enjoy:
- Working with a highly engaged staff
- Healthy staffing levels
- Flexible scheduling
- Career growth
- Competitive compensation
- UKG Wallet – We’ve partnered with UKG Wallet, a voluntary Earned Wage Access benefit, to offer employees access to their pay on their own schedule.
Position Details:
- Takes calls from those seeking assistance from our behavioral health hospitals and refers them to the proper resources.
- Addresses crisis calls in a professional manner and uses stabilization techniques to address caller issues.
- Communicates effectively with hospital staff members in the locations where the patient will be further assisted.
Requirements:
- Bachelor’s degree in: Psychology, Counseling, Education or other related field. Experience will be considered in lieu of education.
- Experience with case management and crisis intervention a plus.
