Address
Form of workSauk Rapids, Minnesota, United States of America
Guardian Pharmacy of Minnesota is part of the Guardian Pharmacy Services network and prides itself on its customer service. Each team member plays an integral part in the success of the pharmacy.
Supervises daily operations of fulfillment technicians. Monitors daily activities and manages work schedules to ensure quality, production and service levels are maintained.
Attributes Required:
• Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy
• Leadership - ability to lead project teams to deadlines, while maintaining strong team orientation
• Relational - ability to build relationships with business unit management and become "trusted advisor"
• Strategy and Planning - ability to think ahead, plan and manage time efficiently
• Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented - ability to work effectively and collaboratively with all team members
Essential Job Functions (include the following):
• Hire, train, manage, and schedules technicians to ensure adequate coverage for workflow within budgeted labor/Rx while keeping overtime low
• Develop training materials for departments and update as needed
• Evaluate and modify workflow processes and implement changes as necessary to meet deadlines, accuracy and efficiency targets.
• Ensure all medications are complete and accurate prior to scheduled departures with sufficient time for the medications to be prepared for courier delivery.
• Assign and manage work volume appropriate to each technician's duties, measuring both productivity and accuracy.
• Ensure Fulfillment technicians are fully trained on assigned workflow area and processes within established time period.
• Manage daily automation audits to ensure accurate packaging and filling of medications.
• In coordination with Director of Operations, develop/conduct regularly scheduled performance evaluations. Provide individual feedback for each team members and document performance improvement goals and objectives.
• Assist with quarter-end inventory prep and physical inventory.
• Work as needed on daily functions which may include, but is not limited to, filling, stocking, prepacking and working with automation to ensure smooth workflow and timely deliveries
• Lead by example in all areas of role and supporting the non-negotiable attributes; attitude, dependability, commitment, productivity, efficiency and upholding policies and procedures.
• Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently.
• Comply with local, state, and federal laws, regulations, and policies pertaining to the dispensing of prescription medications.
• Other essential functions and duties may be assigned as needed
Education and/or Certifications:
• High School Diploma or GED, required
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)
Skills and Qualifications:
• 5+ years of related experience (technical knowledge/skills may substitute for experience)
• Advanced proficiency in computer applications related to department operations and job function.
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Work Environment:
• Ability to work flexible hours
Full-Time employees working 30+ hours per week are eligible to enroll in our comprehensive benefits package, which includes medical, dental, vision, short and long-term disability, life and supplemental life insurance, and PTO.
All employees are eligible to enroll in our company matched 401(k) plan.
