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Form of workAre you a Pharmacy Technician, have insurance verification experience, understand the prior authorization process, and/or have a background in a medical/healthcare setting? Are you dedicated to helping people every day? Our ConnectMed360Specialty Pharmacy in Louisville, Kentucky has a need for a Pharmacy Technician - Program SupportCoordinator. Excellent opportunity to join our company and help with our expanding Specialty Pharmacy program! This is a full-time position, Monday to Friday, 11:30AM -8:00PM EST.
We offer a variety of benefits including:
- Medical; Dental; Vision
- 401k with a match
- Paid Time Off and Paid Holidays
- Quarterly Incentive Bonuses
- Tuition Reimbursement
- Company paid benefits – life; and short and long-term disability
Starting hourly at $22.00 and up
Pharmacy Technician - Program SupportCoordinatorEssential Functions:
- Receives and coordinates all program referrals and performs the following activities (but not limited to): savings card activation; insurance verification; test claims, prescription billing and billing error resolution; prior authorization assistance; customer service.
- Serves as primary contact for receiving phone calls from patients and physicians.
- Responsible for identifying and forwarding phone calls that are clinical in nature (e.g., dosing directions, adverse events, counseling, etc.) to Staff Pharmacists.
- Documents and meticulously makes notations in each patient’s profile regarding every update and aspect of patients’ care or physicians’ needs.
- Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate team members.
- Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS, federal, state, and local regulations and laws.
- Communicates with Department Supervisor and/or Program Director on noteworthy program updates or obstacles.
- Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.
- Must be a team player willing to accept and promote organizational goals and function with minimal supervision.
- Must be able to be depended upon to plan and organize work effectively and ensure its completion.
- Must meet all productivity requirements in expected time frame or deadline.
- Must be able to demonstrate initiative and strive to continually improve processes and relationships.
Pharmacy Technician - Program SupportCoordinator. Knowledge, Skills & Abilities:
- Associates Degree OR equivalent program from a two-year college or technical school, or certificate program in pharmacy and/or healthcare field, preferred.
- Pharmacy Technician Certification, preferred.
- Minimum of two years’ pharmacy experience required; retail pharmacy experience preferred.
- Superior level of customer service as well as understanding the department operations.
- Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply.
- Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system.
#Company Values: Teamwork, Respect, Integrity, Passion
