Pharmacy Technician – Patient Care Specialist

This position will be granted a $1000 bonusto be paid upon completion of 6 months of service with the company as a Patient Care Specialist.

Applicants Please Note: In order to be considered for this position you do need to apply directly to our Company Career Page. You may need to copy and paste the direct link below into your browser.

Link to apply: Careers (myworkdayjobs.com)

Our Benefits Include:

• Free Health, Vision, and Dental Insurance for the employee and their family
• Company Provided Life Insurance
• Company Provided Short-Term and Long-Term Disability, and Extended Leave
• Workplace Flexibility
• Employee Assistance Program
• Educational Assistance
• 401k Match
• Adoption Assistance
• Wellness program and Nutrition Benefits
• Generous Paid Time Off
• Paid Holidays
• Free Virtual Wellness Classes
• Volunteer Opportunities and a community focus

Overview

The Patient Care Specialist, under the supervision of Manager, Operations & Compliance, assists in the various activities of the pharmacy operations not requiring the professional judgment of the pharmacist. The Patient Care Specialist is primarily responsible for incoming and outgoing calls from customers regarding drug delivery, set-up and all related services.

Qualifications

• High School diploma or GED required.
• One (1) year of experience working in a high volume pharmacy, or equivalent setting, required, or six (6) months as a temporary associate in the Patient Care Specialist role or Reliance Operations & Compliance department. National Pharmacy Technician Certification (CPhT) preferred.
• Experience working with on line claims processing system preferred.
• Effective oral and written communication skills and an aptitude for working with other health care professionals.
• Ability to lift a minimum of 5lbs.
• Proven examples of displaying the Reliance values: Collaborative, Accessible, Results-Oriented, Empowering, and Supportive.

Essential Accountabilities

• A Patient Care Specialist through incoming and outgoing calls answers patient inquiries about billing, procedures, policies and available services.
• Act as a liaison between patients and insurance companies, and facilitate communication between patients and doctors, medical staff and administrative staff.
• Maintain patient records; filing, documentation duties
• Set up, data entry.
• Packaging and shipping.
• Financial arrangements, collecting co-payments.
• Coordination of benefits.
• Financial assistance coordination.
• Prior Authorization assistance with offices.
• Billing.
• Work as a team member within the patient services department and all other departments to promote information sharing and continuous process improvement.
• Specialists must function in strict accordance with standard, written procedures and guidelines with deviation approved by the supervising pharmacist.

Hiring Compensation Range: $20.50 - $21.50 hourly

Compensation may vary based on factors including but not limited to skills, education, location and experience.

In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.

As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

Job Type: Full-time

Pay: From $20.50 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Work from home

Healthcare setting:

• Medical office

Schedule:

• Monday to Friday
• No weekends

Work Location: In person