Pharmacy Technician - Outpatient Retail

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We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Pharmacy Technician - Outpatient Retail
Location
Akron
Facility
Akron General Medical Center
Department
Pharmacy-Cleveland Clinic Akron General
Job Code
AK9954
Shift
Days
Schedule
8:00am-6:30pm
Job Summary
Job Details
USW Bidding Period: 12/21-12/26
Join us at Cleveland Clinic Akron General Hospital, the top hospital in the Akron Metropolitan Area, where we have been providing world-class care to our community for over 100 years. At Akron General, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.
As an Outpatient Pharmacy Technician, you will play an essential role in keeping patients safe and comfortable during their outpatient experience. Your ability to work efficiently and pay close attention to detail helps facilitate a positive, streamlined patient experience. Your primary duties will include, but are not limited to:
• Assisting in the compounding lab.
• Preparing prescription orders.
• Assisting with inventory management.
• Operating the point-of-sale cash register system.
• Interacting with patients and providers.
The ideal future caregiver is someone who:
• Is professional, responsible, and punctual.
• Thrives in a team environment.
• Demonstrates a strong work ethic.
• Effectively multi-tasks while paying attention to details and staying organized.
• Has previous outpatient pharmacy experience.
This opportunity offers professional development, learning and growth opportunities, tuition reimbursement and more.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:

• Assist pharmacists in filling inpatient orders, including completion of necessary documentation.
• Prepare, deliver and collect all pharmacy items throughout the medical center including re-stocking of automated dispensing cabinets.
• Perform floor checks, stock checks, and assigned unit review as required.
• Completes all Pharmacy Keeper Activities and inspections assigned to their position.
• Assist Pharmacists in monitoring stock for outdated medications and properly dispose of them in a timely manner.
• Process medication returns/refunds to patient accounts.
• Compounds non-sterile medications according to USP795 regulations.
• Prepackage medication as necessary and according to established Standard Operating Procedures (SOPs).
• Answers telephones and assists callers with needs that do not require the professional judgment of a pharmacist.
• Must be able to interact with EPIC, our dispensing automation software (e.g. Omnicell, Swisslog, etc.) and Pharmacy Keeper software to answer all questions related to the processing of a medication order.
• Assist customers at service window including house staff, couriers and others as needed.
• Perform general cleaning duties as assigned to maintain cleanliness of the pharmacy area and regulatory compliance in the I.V. admixture areas.
• Continually demonstrate behavior that anticipates and meets the needs of patients and other pharmacy department personnel.
• Cleanroom Assignments:
  • Perform sterile compounding in compliance with USP <797> regulations.
  • Performs sterile compounding of hazardous medications according to USP<800> regulations.
  • Maintains compliance with all written and hands on aseptic technique testing according to USP <797> regulations.
• Other duties as assigned.
• Follows Hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
• Completes mandatory education and training in order to maintain organization and department-specific competencies and requirements.

Education:

• High school graduate or GED required.
• Prefer Associates degree or some college coursework.

Certifications:

• Certified Pharmacy Technician (CPhT) verified through the Pharmacy Technician Certification Board (PTCB).
• Upon hire, registration as a Certified Pharmacy Technician, Registered Pharmacy Technician or Pharmacy Technician Trainee with the Ohio Board of Pharmacy. Registration as a Certified Pharmacy Technician with the Ohio Board of Pharmacy is required within 6 months.
• Prefer CPhT-CSP (Compound Sterile Preparation).

Complexity of Work:

• Successful completion of pharmacy department training program for Pharmacy Technicians including USP <797> sterile compounding competencies, and USP<800> competencies is required for all Technicians assigned to the cleanroom
• Ability to work harmoniously and efficiently with other personnel both within and external to the pharmacy.
• Ability to complete tasks accurately and efficiency with minimal direct supervision.
• Maintain all requirements for continuous certification as CPhT.

Work Experience:

• Previous experience as a Pharmacy Technician.
• Proficient typing skills required.
• Prefer experience in a hospital inpatient pharmacy.
• Prefer experience in a USP797 compliant sterile products compounding room.
• Prefer experience with EPIC electronic healthcare record other similar programs.
• Prefer understanding of medical terminology and calculations.
• Prefer proficiency in technical skills used in pharmacy practice

Physical Requirements:

• Ability to perform work which requires constant standing and walking.
• A willingness to perform work which has infrequent disagreeable features and safety hazards.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities