Pharmacy Supervisor - Population Health

Job Category:
Clinical Support
Work Shift/Schedule:
8 Hr Morning - Afternoon
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
Job Summary
The Population Health Clinical Pharmacist (PHCP) leads the muti-disciplinary Population Health team in providing medication services to patients to support performance in our value-based contracts. The PHCP works cross functionally with others internally and externally to support data driven results. Uses patient outreaches, education and expertise to ensure success of care gap closure for ambulatory care through clinician and patient engagement.
Minimum Job Qualifications

• Licensure or other certifications: Pharm D accredited by Accreditation Council for Pharmacy Education in GA
• Educational Requirements: PharmD (Doctorate of Pharmacy)
• Minimum Experience: Three years of experience with medication gap closures in value-based programs.
• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:
• Preferred Educational Requirements:
• Preferred Experience:
• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Excellent communication (verbal and written) and presentation skills; ability to explain required information to patients in a comprehensible manner
• Astute understanding of Population Health concepts related to value-based contracts.
• Ability to develop strong, trusting relationships with matrix partners and patients in the CIN.
• Deep understanding of medication-related quality metrics to drive outcomes.
• Highly organized, work autonomously, and self-motivated with the ability to adapt to various workspaces. Self-direct through multitasking and prioritizing.
• Other professional skills and qualities: strong attention to detail, dependability, empathy, focus on quality, goal oriented, ability to delegate and direct others.
• Must practice discretion and confidentiality as position deals with highly sensitive and private data.
• Individual with a patient-first mindset, excellent problem solving and communication skills, who can thrive in an autonomous and evolving environment.
• Proficient with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).

Essential Tasks and Responsibilities

• Share work in dyad with the Quality Director and other CIN leadership to set priorities necessary to drive outcomes on medication adherence measures in value-based contracts.
• Analyze data to identify opportunities for process improvement and develop strategies to improve patient outcomes and reduce costs.
• Demonstrate strong people performance management skills to ensure contract thresholds are being met.
• Raises barriers to be removed to leadership.
• Collaborates with an interdisciplinary team to develop, evaluate, and execute Population Health programs that promote high-quality, safe, and cost-effective medication use.
• Provide medication therapy management, disease management, and medication adherence support for patients with chronic conditions, such as diabetes, hypertension, and heart failure. Collaborate with HP2 providers and HP2 Care Management team as necessary.
• Collaborate with NGHS IT to develop and improve tools in EPIC to improve medication management for providers/staff.
• Build rapport with patients to identify strengths and barriers to medication access with the goal of closing the care gap and promoting exceptional patient care.
• Participate in medication reconciliation processes and work collaboratively with providers and payers to optimize medication regimens.
• Educate patients on their medications and health conditions and provide ongoing support to help patients achieve their health goals.
• Communicate and collaborate with local pharmacies to troubleshoot issues affecting medication adherence or access. Provides follow up with pharmacies to verify patients pick up medications, closing care gaps.
• Utilize available databases, payer portals, and other data and analytic tools to assess patient activity/medication adherence and address barriers to care, when possible.
• Educate/train providers on formulary management provided by payers as needed.
• Participate in quality and payer meetings.
• Participate in staff meetings, in-services, and other program-specific tasks and activities as required.
• Participate in quality improvement activities, such as medication utilization reviews and medication safety initiatives.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
• Vision: Light, Constantly 66-100% of time
• Kneeling/Stooping/Bending: Occasionally 0-30% of time
• Standing/Walking: Occasionally 0-30% of time
• Pushing/Pulling: Occasionally 0-30% of time
• Intensity of Work: Occasionally 0-30% of time
• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.