Pharmacy Manager
WHO WE ARE:
Polaris Pharmacy Services is an industry leader in both Long-Term Care and Post-Acute Care settings. Founded in 2015, we are locally and independently owned with pharmacies across the country. We are proud to offer competitive benefits and industry pay as well as the opportunity for career advancement to all our team members.
Position Summary:
This critically important role is responsible for the leadership of Polaris Pharmacy Services of Northern California. This role will develop and implement strategies to improve operational excellence and superior customer service within the assigned pharmacy. The Pharmacy Manager position is responsible for ensuring operational excellence through the delivery of the right drug, to the right place, at the right time.
Responsibilities:
- Run the operational performance of a designated pharmacy to achieve operational targets while maintaining all federal, state, and local compliance requirements.
- Ensures appropriate resources are mobilized and operating effectively to meet customer commitments. Consults with internal partners to develop action plans to address customer risks and opportunities.
- Use expertise in supply chain and pharmacy operations to ensure improved processes and create optimal efficiency of a pharmacy location.
- Implements enterprise-wide standard processes, programs, and procedures within a pharmacy location.
- Ensure medication delivery routes meet customer needs.
- Accountable for training and engagement of pharmacy staff to deliver on pharmacy goals.
- You are responsible for coaching and development of direct reports
- Operate with strong business intuition; hold responsibility for overall location operation metrics, employee engagement and compliance.
Qualifications
Required Qualifications:
Operations management experience, including responsibility for managing workflow, resources, quality and compliance.
Preferred Qualifications:
- Minimum of 5 years experience in the healthcare/ pharmacy industry.
- Demonstrated track record of operations management.
- Demonstrated track record of maintaining and improving customer satisfaction
- Relevant sectors include healthcare and customer service
- Demonstrated ability to diagnose operational challenges and deliver solutions in real-time.
- Demonstrated ability to hold teams accountable in a fair, supportive, and equitable manner.
- Demonstrated ability to drive operational improvements and related metrics
- Track record of proactively tackling issues in a timely and decisive manner, while keeping broader organizational dynamics in mind.
- Demonstrated abilities to perform under pressure, adapt to changing dynamics, and find solutions that satisfy multiple customers of the business.
- Track record of building high-performing teams and developing key talent.
- Demonstrated track record of leading using Polaris Leadership Competencies
Education:
Bachelor's Degree or related experience
PHYSICAL DEMANDS
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:
- May sit or stand seven (7) to ten (10) hours per day
- The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently
- May be necessary to work extended hours as needed
- May lift and/or move up to 50 pounds
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role
HOLIDAY & PTO POLICY
We provide qualifying full-time employees with 23 annual PTO (Paid Time Off) days. PTO is used for holidays, vacation, sick leave, and personal leave.
Please note we are a long-term care pharmacy open 24 hours a day, 7 days a week. And schedules may change as determined by the needs of the business.
BENEFITS – for full-time employees
- Medical, Dental, Vision, and Life Insurance.
- 401K (available for Part Time & Full Time EEs)
- Short-term and Long-term disability insurance
- Tuition reimbursement
- Personal Time Off (PTO)
- Competitive pay with annual performance reviews and merit-based raises
- Career growth potential
- Annual on-site voluntary Flu Vaccines
- Employee referral bonus program