Our Pet Supplies Plus store in Whitewater is ready to add a Shift Manager!
Must be 18 for these keyholder roles
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
- Assists in managing total store operations
- Processes information and merchandise through computer system and POS register system
- Assists with stocking of pet supplies deliveries and back stock, including building and filling displays
- Assists in keeping backroom neat and up to best practices standards
- Assists in handling Associate issues
- Assist in handling customer issues
- Assist with general care of animals
- Ensures all safety policies and procedures are followed by all Associates.
- Other duties as assigned
KEY ATTRIBUTES
- Product knowledge
- Passion for pets
- Leadership skills
- People/Communication skills
- Excellent Customer Service skills
- Integrity
- Ability to multi-task
SUPERVISORY RESPONSIBILITIES
Manages 3-4 Associates in the store. Provides direction, coordination, and evaluation of the store and Associates. Follows NFI policies and applicable federal, state and local laws. Assign and direct work Address complaints and resolves problems
EDUCATION and/or EXPERIENCE
Possess knowledge of pets and pet related products
We're associate owned, with Profit Sharing!
About Pet Supplies Plus:
Pet Supplies Plus is focused on making it easier to get better products for your pet. With 650 locations in 40 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.
Pet Supplies Plus is ranked No. 20 overall in Entrepreneur Magazine's 2022 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com.
Job Types: Full-time, Part-time
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Supervising: 1 year (Preferred)
- pet: 1 year (Preferred)
Work Location: In person