Job Description
The Personal Training Manager leads and develops a team of Personal Trainers who provide customized fitness programs to our members while educating and guiding them on proper nutrition, cardiovascular exercise, resistance training and attaining a healthier lifestyle.
The Personal Training Manager attracts prospective clients by executing floor pulls, booking Personal Training sessions at the front desk and over the phone, as well as ensuring the team consistently provides excellent service.
Job Duties:
Selling directly by performing at least 50% of new member orientations/meetings.
Coaching, role playing, and guiding the individual personal trainer direct reports on how to sell.
Managing schedules and directing resources as informed by the various KPIs
Ensure proper execution and communication of the Client Journey, with emphasis on first 90 days.
Ensure that all Personal Trainers are delivering high quality, customized programs to their clients backed by a scientific rationale.
Ensure accurate administration of Personal Training Services including, but not limited to, usage of program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports.
Hire, train, develop, and manage the performance of a qualified team of Personal Trainers
Conduct regular meetings with direct reports to review performance, offer direction/feedback, motivation, and guidance toward achieving individual and company goals.
Maintain reports and data for clarity into performance of the business
Communicate takeaways and plans for improvement to General Manager
Qualifications and Skills
At least 2 years experience successfully managing a Personal Training department with 10+ direct reports
Knowledge of Personal Training techniques, program design, functional exercise, basic nutrition, and basic exercise science
Sales, communication, rapport building skills
Experience in coaching/motivating groups
Strong leadership, interpersonal & communication skills
Responds professionally to requests and inquiries
Passionate about fitness and coaching others with purpose while providing excellent customer service
Education and Certifications
High School Diploma or GED required
Bachelors Degree in related field preferred
Current CPR/AED Certification
National Personal Training Certification (ACSM, NASM, NSCA, etc.)
The club provides excellent benefits and opportunities for career advancement. We offer a great team environment focused on member experience. If you do not meet certain education or qualification requirements, we will offer you a Personal Trainer position and provide training to grow you into the Personal Training Manager role.