Why BNC?
Are you ready to join an exciting, established and respected organization with a “take care of our customers" mentality while offering outstanding benefits like health, dental, vision, 401k, life insurance, a wellness program and many more benefits? Are you passionate about customer service and love helping others? Do you have the drive to dig in and get to the root cause of an issue? If this is you, please see below for more details and apply, we are excited and eager to speak with you!
About
BNC National Bank employees work together to have fun while making a positive impact within our local communities. We strive to provide professional and friendly service while exceeding the expectations of our customers as well as our marketing and referral partners.
Job Summary
As part of our consumer deposit and relationship management team, you will provide the proactive, friendly and efficient customer service that builds our consumer and small business customers’ trust and loyalty. Personal Bankers provide professional delivery of all primary deposit and withdrawal services to clients, to include all teller function, opening of new checking, savings, certificates of deposit, retirement and ODP accounts.
Salary
$17.00 - $19.00 per hour
**Salary is a range and depends on level of experience**
Essential Job Functions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
- Cultivate knowledge of products, services and customer interests.
- Establish, maintain, and deepen customer relationships to achieve branch performance goals and provide excellent customer service.
- Identify and promote products aligned with customers’ financial and business needs.
- Efficiently open and accurately complete documentation to open and maintain accounts.
- Protect BNC and our customers by strictly following policies and procedures, maintaining bank security, and the confidentiality of customer information.
- Provide back-up support to branch with day-to-day operational transactions.
- Perform other duties as assigned.
Schedule:
- Full-time, 40 hours per week
- 8 hour shift, Monday-Friday
Qualifications
Skills & Behaviors
- Friendly and professional etiquette
- Customer service focused
- Excellent verbal and written communication skills
- Great multitasking and organizational skills
- Detail-oriented: capable of carrying out a given task with all details necessary to get the task done well
- Ability to think critically, and to work well independently and as part of a team
- Additional business, sales, or communication education or training a positive
- Proficiency with Microsoft Office Suite
Motivations
- Flexibility: Inspired to perform well when granted the ability to set your own goals
Experience
- One year experience and proficiency handling cash.
- Minimum one year experience providing a high level of customer service.
- Previous Bank Teller experience a bonus.
- Working knowledge of bank deposit procedures, lending and credit products, new account opening procedures
- Experience promoting products and basic sales skills
Education
- High School Diploma (or GED) or better
Benefits:
- Medical Insurance
- Health Savings Account/Flex Account
- Dental Insurance
- Vision Insurance
- 401(k) w/Company Match
- Company-Paid Life & AD&D Insurance Policy
- Unum Supplemental Plans
- Employee Assistance Program
- Generous Paid Time Off (120 hours per year)
- Paid Sick Time (48 hours per year)
- Paid Holidays
- Premium Checking Account
- 0% Interest Computer Loans
- Discounted Consumer Loans
- Tuition Reimbursement
BNC National Bank is an EEO/AA employer: women, minorities, the disabled, and veterans are encouraged to apply.