Personal Banker Iii

What The Role Is:

As a Personal Banker II, you will help clients achieve financial well-being through deep customer relationships and a thoughtful understanding of their needs. To offer the best and most appropriate personal business financial products and services you will use a guided conversation and sales process to proactively identify new account and loan origination opportunities.

How You Will Make An Impact

• Build, develop and deepen customer relationships through active market business development, needs-based questioning to identify deposit, credit and investment solutions to help customers achieve their financial goals.
• Support the transactional needs of the banking center on occasion and at manager discretion and also referring identified opportunities to the appropriate line of business.
• Meet or exceed individual sales and activity objectives - measured by an individual scorecard. Also, establish preset appointments to identify customer needs via in-person meetings, teleconsulting activities and outbound community involvement.
• Enjoy working in a team environment with frequent interactions with fellow teammates and customers.
• Educate customers on other bank channels including online and mobile banking, interactive (Video) tellers and full-service ATMs that provide convenience and value to customers.
• Originate new consumer and business depository accounts and execute a defined new customer onboarding plan. Also includes origination of cash management solutions such as Treasury Management, Merchant Services and ACH.
• Explore the customer’s financial needs and recommend other bank services and refer customers within the branch when appropriate or to other departments when appropriate.
• Originate consumer lending applications including home equity lending (NMLS registered).
• Uncover small business opportunities and make quality referrals to proper business partners and team members.
• Demonstrate compliance with all bank regulations that apply to your position and stay current on regulation changes including Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.
• Create a positive impact within the communities you serve by investing time in Community Reinvestment Act (CRA) activities and financial literacy initiatives.

Job Specifications:

• High school diploma or GED required.
• Bachelor’s degree, Associates degree or equivalent work experience preferred.
• 2-3 (3+ years if level IV) years of banking experience or demonstrated sales experience in business, retail or other industries.
• 1 year of experience in developing current and new customer relationships, achieving sales goals and building referral sources in a retail environment.
• 1 year cash handling experience in a banking or retail environment preferred.
• Foundational knowledge of sales and service techniques with consumers and small businesses in a structured, goal-based environment.
• Excellent written and verbal communication skills with the ability to solve problems and nurture client relationships even in contentious situations.
• Regular and reliable attendance
• Works cooperatively with others.

This position requires S.A.F.E. registration at the time of employment. The Nationwide Mortgage Licensing System (NMLS) web site (mortgage.nationwidelicensingsystem.org) can provide information about the requirements for registration.

Cadence Bank

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Experience

Required

• 1 year(s): Experience in developing current and new customer relationships, achieving sales goals and building referral sources in a retail environment.
• 1 - 2 years: Cash handling experience in a banking or retail environment preferred.
• 2 - 3 years: Banking experience or demonstrated sales experience in business, retail or other industries.

Education

Preferred

• Associates or better

Behaviors

Required

• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)