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SalaryOverview:
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our mission, you too can be part of our transformation across the enterprise.
Performance Associate, Operational Excellence
Operational Excellence (OE) team is charged with eliminating waste and redesigning operations to enable continued success and optimize the patient experience. The OE team thinks beyond what’s expected, from simplifying patient registration and decreasing operating room turnover time to streamlining the discharge process. The OE department is highly visible, reporting directly to the CEO, and all members have the opportunity to work with multidisciplinary teams comprised of clinical and business leaders. As a part of this team, you’ll be an essential resource, helping our hospital stay on top of our game, so we can ensure our patients do the same.
Job Summary
Reporting to the Director of Strategic Planning, The OE Performance Associate role will fill an essential role for the overall success of OE programs at HSS. The role will support projects in all OE verticals in analytical and project management capacity. This role will be responsible for building, monitoring, and maintaining data for key operational processes and strategic programs, support multi-disciplinary project teams focusing on process improvement efforts. The Analyst will leverage skills and resources to ensure project success, perform ROI analysis on identified business opportunities in collaboration with other CAMP team members.
Key Responsibilities
Skills – Required
How you move is why we’re here. ®
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize
the abundant opportunities for growth and success.
If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our mission, you too can be part of our transformation across the enterprise.
Performance Associate, Operational Excellence
Operational Excellence (OE) team is charged with eliminating waste and redesigning operations to enable continued success and optimize the patient experience. The OE team thinks beyond what’s expected, from simplifying patient registration and decreasing operating room turnover time to streamlining the discharge process. The OE department is highly visible, reporting directly to the CEO, and all members have the opportunity to work with multidisciplinary teams comprised of clinical and business leaders. As a part of this team, you’ll be an essential resource, helping our hospital stay on top of our game, so we can ensure our patients do the same.
Job Summary
Reporting to the Director of Strategic Planning, The OE Performance Associate role will fill an essential role for the overall success of OE programs at HSS. The role will support projects in all OE verticals in analytical and project management capacity. This role will be responsible for building, monitoring, and maintaining data for key operational processes and strategic programs, support multi-disciplinary project teams focusing on process improvement efforts. The Analyst will leverage skills and resources to ensure project success, perform ROI analysis on identified business opportunities in collaboration with other CAMP team members.
Key Responsibilities
- Perform observations, interviews, and data analysis for key strategic initiatives and process improvement projects
- Develop leadership-ready materials, facilitate discussions with multiple stakeholders, design and execute analyses and build complex models to support decision-making
- Provide in-depth support on operational performance improvement and strategic planning projects, including project management, analytical support, and implementing best practice performance standards
- Assist in developing performance metrics, completing current and future state assessments, root cause analyses, and present recommendations in a manner necessary for decision making
Education and Experience - Required
- Bachelors degree
- Minimum Years of Experience: 2
- At least one (1) year of related experience working with MS Office Suite and data visualization tools to produce high-quality deliverables consistently
Skills – Required
- Strong knowledge of various software and spreadsheet applications used in process mapping, process design, and work-flow management (e.g., MS Excel, MS PowerPoint)
- Excellent verbal and written communication skills
- Ability to tell a story with data
- Ability to synthesize information to see the big picture while effectively managing smaller details
- Ability to acquire skills and knowledge effectively and efficiently
- Ability to influence people, build relationships and collaborate
- Experienced problem solver using quantitative techniques
Skills & Experience – Preferred
- Masters degree
- Years of Experience: 4+
- Experience in healthcare or hospital operations consulting
- Experience in designing and implementing complex analyses, tailoring communication of findings to stakeholders
- Experience in managing projects effectively
- Strong knowledge of Tableau
- Experience in analyzing business processes to formulate written and spoken process improvement concepts
Lifestyle and Work Environment
HSS is the premier institute for musculoskeletal care and aspires for excellence in all endeavors. With a foundational value of diversity, we are committed to an environment of respect, equitable treatment, and opportunity for our patients, employees, and communities. Now more than ever, our guiding principles are helping us in our search for exceptional talent – candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive, and inclusive environment. Working with colleagues who love what they do and are deeply committed to our mission – to help people get back to what they need and love to do better than any other place in the world – you too can be part of our transformation across the enterprise. Flexible work environment including opportunity to work from home within a hybrid work scheme.
Other Requirements: #LI-Onsite Pay Range - Minimum: USD $90,000.00/Yr. Pay Range - Maximum: USD $110,000.00/Yr.
