People Services Manager

Job Summary

The Manager, People Services, provides support across market-based recruitment strategies, employee retention, culture initiatives, and navigating employee performance and compensation conversations in alignment with adherence to policies and procedures.

COMPANY DESCRIPTION

Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.

Essential Functions

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

• Provides daily oversight of local People Services functions.
• Provides supervision to local People Services employees.
• Supports adherence to hospital policies and practices.

Makes recommendations for changes in policy and procedure based on employee and organization needs.

• Proactively identifies market-specific conditions for talent identification and recruitment.
• Proactively identifies People Services trends and metrics to support leadership business decisions, drive employee retention, and culture initiatives.
• Provides guidance to local leaders in navigating employee performance issues, directing to Corporate People Services team as appropriate.
• Advises management on key conversations, including compensation, leave, and disciplinary in alignment with policy.
• Facilitates execution of exit interview process.
• Manages execution and compliance with new and ongoing learning requirements
• Supports communication around compensation and rewards for employees
• Provides employment policy and procedure guidance to employees and managers
• Supports navigation of compliance with federal, state, and local employment laws and regulations in day-to-day local operations
• Supports Hiring Managers to select and utilize standard Job Descriptions/ Titles in alignment with organizational policies
• Coordinates candidate interviews for site/facility open positions
• Coordinates employee onboarding, orientation and deployment, incorporating local market ways of working and site-specific organizational information for a seamless new hire experience
• Supports relationships in the community with various sourcing avenues and events to cultivate strong pool of potential candidates
• Supports employee recognition and rewards events/ initiatives
• Drives key performance indicators including Employee Satisfaction / Engagement (CoSE Scores), Voluntary and Involuntary Employee Turnover rate, Regulatory and legal compliance and Risk score
• Maintains regular and reliable attendance.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES: Supervise the work of others, including planning, assigning and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing productivity. May offer recommendations for hiring, termination and pay adjustments, but do not have final responsibility for making these decisions.

Benefits - Wide range of benefits options!

• Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
• HSA
• 401(K) retirement plan contributions
• Generous Paid Time Off
• Accident & Critical Illness Insurance
• Prescription Assistance with OptumRx
• Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
• Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

Why join our team?

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!

Minimum Education

Bachelors Degree: Required

Minimum Work Experience

HR Experience: 1+ years required

Healthcare Experience: 1-3 years preferred

Leadership Experience: Preferred