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SalaryWe are looking for a People Data Privacy Specialist to join our growing People Risk and Compliance Team. In this role, the People Data Privacy Specialist will support and respond to sensitive data requests for our employees, contingent workers, and candidates, and ensure that the data we manage is accurate, in compliance, and up-to-date. This role will partner closely with internal and external partners and work to deliver upon consistent and standard processes, and continuously identify and implement process improvements to better facilitate the collection of data across a diverse People-related data set that spans multiple systems and processes globally. The ideal person exhibits patience, attention to detail, teamwork, motivation, and an upbeat attitude.
- Triage inbound employee, candidate and contingent worker data subject rights requests and related inquiries, identify needs and scope of request, process necessary transactions in Workday, Salesforce and other similar systems, and escalate issues or re-assign inquiries, as required
- Develop and drive opportunities for continuous improvement to ensure program maturity
- Provide support to employee and internal stakeholder inquiries around relevant processes, policy, and issues
- Collaborate with peers as well as with cross-functional internal and external points of contact, including legal partners, to ensure regulatory compliance and to mitigate risk
- Execute the delivery of transactions with consistency and accuracy
- Maintain a commitment to our service level agreements (SLAs) around responsiveness and customer satisfaction
- Maintain detailed and accurate documentation for each case and process
- Complete regular data quality reviews and audits
Minimum Qualifications:
- 2+ years of privacy experience and risk/compliance management concepts in a global context
- Experience in maturity privacy related programs
- Experience managing confidential data
- Experience spotting risks and escalating as appropriate
- Experience working independently and collaboratively with a globally dispersed team
- Experience managing and organizing multiple large document files with varying deadlines
- Experience working with MS Office applications and HRIS Systems
Preferred Qualifications:
- Shared services or paralegal experience
- Customer service experience
- Human Resources and/or HR Compliance experience
- Experience working in a global, large-scale, complex, fast-paced environment and dealing with ambiguity
- Experience assessing information for risk mitigation opportunity
