Pega Business System Analyst

Job Overview:

• Analyzes business needs to determine technical requirements and identifies impacted areas/systems/processes and evaluates alternative solutions

• Design, develop, documents, test or support modification of computer programs and/or systems

• Researches and assists in designs solutions for general maintenance requests to resolve system problems

• Prepares detailed system requirements and assists in functional design solutions for new products/functionality and enhancements to existing products/functionality

• Provide oversight and final review of design specification

• Take the initiative to seek out areas of improvement

• Assigned to highly complex projects, systems or initiatives

• Provides input into forecasting and project-planning for scope/requirements documents and/or vendor contracts to minimize risk to on time, cost effective solution fulfillment.

• Leads a systematic process for capturing requirements.

• Works with partners to capture requirements in a standard format that can serve as the foundation for developing technical documentation.

• Using SDLC processes and associated tools, analyzes current system targeted for replacement/enhancement to determine business and technical functions to be included in design.

• Prepare crosswalks for transforming input data to output with application of rules

• Works with Developers and other IT staff to determine system components and functional flow of components and data between components.

• Validates the design documentation with the appropriate parties and receives approval on these documents.

• Reviews final design documents to ensure that they clearly explain the work expectations.

• Clarifies design expectations. Answer business and technical questions. Researches and involves appropriate parties to resolve more complex business and technical issues.

• Continuously assesses systems as business direction changes for impacts to existing designs. Understands impacts and works as appropriate to determine best solution.

• Provide consultative support for the systems within their product family

• Partner with developers and other IT staff to ensure the design fulfills business and technical requirements

• Responsible for relationship management responsibilities for assigned vendors

• Prepare technical documentation and deliverables including flow charts, models, and procedures, user guides, scorecards and reporting.

• Ensures adherence to practices, standards, policies and procedures.

• Develops test scenarios & test cases, performs test executions for various system components.

• Prepares complex test strategies to ensure comprehensive coverage of system components and interfaces; provides SME level expertise and recommends test strategies and scenarios for junior level analysts.

• Develops and documents vetted contingency plans in case of risks or roadblocks

• Responsible for consensus and relationship building between Business, IT teams and BRMs

• Other duties as assigned

• Strong knowledge of MS Excel and MS Visio

PREFERRED QUALIFICATIONS:

The preferred qualifications listed below reflect desired knowledge, skill, and/or experience.

Additional Preferred Qualifications:

• Ability to write simple to complex SQL Queries

• Experience in Application development, testing, and/or business/systems analysis role

• Various Domain experience; Health Care, Financial, etc

• Experience using Agile, Waterfall, or hybrid methodology

• Specific tools, languages and specialty skills may vary

REQUIRED EDUCATION/EXPERIENCE:

• Bachelor’s Degree in an IT related field or relevant work experience

• 5-8 years' experience in an analytical role, preferably in a BSA or similar role

• Must have demonstrated experience with user stories, requirements gathering, data mapping, etc.

• Working knowledge of XML (understanding and usage)

• Must have experience managing/facilitating in large groups with internal/external business partners

• Strong written and verbal communication skills

• Experience on PEGA platform highly preferred

Job Type: Full-time

Salary: $50.00 - $55.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Experience level:

• 8 years

Schedule:

• 8 hour shift

Work Location: Remote