PC/LAN Technician III | FT | Wage DOE | 025.24

Join our dynamic team and be part of one of Washington's favorite casino resorts, delivering exceptional customer service in an exciting and entertaining environment!  Located just off I-5 at exit 236, The Skagit is definitely a great place to work.
JOB SUMMARY:

• Provide hardware and software support to all properties, to include all front and back of the house.
• Supports operations as Help Desk Technician.

QUALIFICATIONS:

• Must be 21 years of age.
• BS/BA in MIS and/or attainment of an industry recognized certification with demonstrated knowledge and proficiency on property systems or infrastructure at this jobs technical level.
• Must have three years minimum professional experience within the I.T. industry.
• Must have good working knowledge and prior experience in Windows 2000/XP and MS Office 2000/XP.
• Must have strong working and demonstrated knowledge/proficiency in four (4) primary systems.*
• Must have strong and demonstrated advanced PC setup, maintenance, and troubleshooting skills.
• Strong verbal and written skills, including technical writing skills.
• Proven expertise in maintaining and operating computer/communication systems.

*Primary system(s) defined as follows:
Gaming:  SDG Slot System, CMP Player Tracking System, SDG/CMP Interface, Keno, Let it Ride
Hospitality:  Springer Miller, Delphi, Daylight, Room Viewer, On Command, TESA Keylock, SMS/Delphi Interface, Daylight/CMP Interface, SMS/TESA Interface, SMS/On Command Interface, Pro-Shopkeeper, Stratton Warren.
Finance:  Infinium
Micros:  Micros (3700/9700), SMS/Micros Interface
Phone Systems:  Meridian Phone System, Call Accounting, SMS/Call Accounting Interface, SMS/PBX Interface,
Network Servers:  Microsoft Office, Windows 2000, , NT, XP, and Servers, SQL Server 7 and 2000, ISA (Internet Information Server), Exchange Server, Legato Co-Standby Server, Backup Exec, Norton Anti-Virus