PC Technician

• Location:                                 Pascagoula, MS
• Duration:                                 Initially 1 year
• Base Pay Range:                    $30.00 to $35.00 per hour, depending on level of experience
• Start Date                                As soon as possible

Basic Qualifications:
Bachelor of Science degree in related field or High School diploma with 8 years experience. A combination of education and experience may substituted in lieu of degree.
Preferred Design Disciplines: 
            Familiarity with troubleshooting mobile devices, networking, printers, process documentation and problem solving skills preferred.
Job Description: 
Daily troubleshooting/basic technical support of new mobile devices (handheld printers, iPhones, etc) and processes. Customer service assisting with calls to internal customers. Additional experience in the field to assist customers with mobile device issues.
Helping troubleshoot error messages to identify user issues. Creating user documentation and identifying ways to streamline the process. Successful candidate with ability to follow instructions, basic tech support, strong customer service skills, ability to provide clear verbal and written communication.