PBX Operator - Full Time - Evenings

Who We AreJPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.
Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.
Why JPS?We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:
1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.
When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!
For more information, visit www.jpshealthnet.org.
To view all job vacancies, visit www.jpshealthnet.org, www.jpshealthnet.org/careers, or www.teamacclaim.org.
Job Title:
PBX Operator - Full Time - Evenings
Requisition Number:
34246
Employment Type:
Full Time
Division:
IT TECHNICAL SERVICES & SECURITY
Compensation Type:
Hourly
Job Category:
Support Services
Hours Worked:
2:00 pm - 11:00 pm (Tues-Sat)
Location:
JPOC 1400
Shift Worked:
Evenings
Job Description:
Description: The PBX Operator provides accurate information to both internal and external customers and transfer calls accordingly.
Typical Duties:

1. Answer calls in a timely and professional manner.
2. Transfer calls to the appropriate department without delay.
3. Pages hospital staff members, physicians, and employees using the pager/beeper system in accordance with administrative policies.
4. Utilizes telephone and paging system effectively in normal and crisis situations.
5. Operates console in an efficient manner.
6. Maintains product and district standards as appropriate.
7. Perform other related duties as assigned.

Qualifications:

Required Education and Experience:
• High School Diploma, GED, or equivalent.

Preferred Education and Experience:
• 1 plus years of experience in PBX.

Location Address:
1400 S. Main Street
Fort Worth, Texas, 76104
United States