AddressOur focus is putting people first, ensuring team members become family, guests become Owners, and Owners become the heart of everything we do. Join our team at HGV as a PBX Operator and be the heart of exceptional guest experiences.
Responsibilities include:
- Provide efficient and positive communication to all incoming calls by providing timely attention to guest or owners while addressing needs and requests
- Coordinate guests and owners requests and concerns to departments to ensure completion and follow-up for guest happiness.
- Deliver professional hospitality and information to all guests, owners, and team members.
- Commitment and dedication to our Spirit of Service culture is encouraged behavior to be displayed at all times
- Balance multiple responsibilities and prioritize duties based on importance with ease
- Assists in maintaining communication equipment such as voicemail, faxes, copies for guests and mail delivery
- Maintains any pertinent departmental log sheets, checklists and/or reports
- Assist with other departments as needed and carries out other reasonable requests by management
Here’s why you will love it here:
- Positive Team Environment
- A people first culture
- Supportive Leadership
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide!
- 401(k) program with company match.
- Paid Time off and Paid Sick Days
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!
