Payee Assistant

Job Description: Payee Assistant

The Payee Department performs several functions.

• Representative Payee for SSDI and SSI beneficiaries
• Assisting Payee and Finance Departments

The Payee Assistant role and responsibilities:

• Meet with Consumers to determine expenses.
• Distribute weekly spending.
• Establish and explain monthly budgets.
• Assist payee consumers towards financial independence.
• Update transactions daily into access database software.
• Keep accurate payee records, transactions and receipts.
• Maintain accurate, current information and statistics on payee consumers.
• Generate monthly and annual reports as needed.
• Assist consumers on a wide variety of needs daily.
• Work directly with individuals with a mental health diagnosis daily.
• Answer phones and emails from consumers, vendors and support agencies.
• Other duties as assigned by Director.

Payee Assistant Administrative Duties:

• Filing paper and electronic documents accurately.
• Courteous phone and email communications.
• In person, compassionate customers service to a vulnerable population

Full-Time Position (40 hours per week) with Benefits

• Job Type: Full-time
• Pay: From $15.00 per hour
• Breakthrough House
• 403 NW Lyman Road Suite A

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Topeka, KS 66608: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person