Company

SodexoSee more

addressAddressChicago, IL
type Form of workFull-time
CategoryAccounting/Finance

Job description

Unit Description:
Put your passion for people to work and make a real impact on patient satisfaction.

Sodexo is seeking a Patient Transport Manager for Sinai Health located in Chicago, IL.This will be a Monday - Friday, first shift position (with the occasional weekend as needed).

Since 1919, the Sinai Health System has worked to create a health care system where the community and an individual’s beliefs, values, and needs are respected and where their languages and cultures are welcomed. We put people at the center of everything we do, working to improve the health of the individuals and communities we serve. Sinai Chicago is a network of 4 hospitals, 17 community clinics, 1 community institute, and 1 nationally recognized research institute all serving communities on Chicago's West and Southwest sides.

The successful candidate will:
  • Provide oversight and management for one of the following services: Transport, Concierge or Service Response Center (SRC)
  • Create a positive patient experience by setting the tone and culture of patient expectations, including the provision of concierge transport services, through a compassionate bedside manner;
  • Respond to and/or managing calls through the Service Response Center;
  • Be responsible for driving patient satisfaction scores;
  • Provide a clean and safe environment for patients, visitors and staff;
  • Effectively manage the EPIC Unit Operating System; and/or
  • Support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who have:
  • previous Patient Transport or Service Response Center experience in a hospital or healthcare environment; and/or strong hospitality or customer service experience
  • experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
  • knowledge of patient care services in a healthcare setting;
  • Service Response Center or call center experience;
  • a basic understanding of Environmental Services/Housekeeping services;
  • experience with vendor and contract management, as well as union and contract negotiations;
  • proficiency with computers and other technology;
  • strong leadership skills and the ability to work independently to drive program compliance and reach project target dates of completion;

Learn more about Sinai Health at Click Here

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?

At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.
Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
What We Offer:
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Qualifications & Requirements:
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in functional areas such as call center technology, computer applications, process improvement, or related areas
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Benefits

Health insurance, Dental insurance, 401(k), Tuition reimbursement, Paid time off, Vision insurance
Refer code: 8967975. Sodexo - The previous day - 2024-04-10 15:04

Sodexo

Chicago, IL

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