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Form of workJob Description
Provide service excellence to each patient and family by performing designated business processes associated with audiology appointments and necessary insurance authorization. This position is responsible for the completion of patient registration, inbound and outbound scheduling, insurance authorization for specialized durable medical equipment, patient/caregiver communication, and front-desk duties including co-pay, pre-service, and past due collections.
Responsible for accurate and complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions, timely and accurate appointment scheduling, check-in and co-pay collection. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability.
Participates in department and Delaware Valley CQI projects; identifies opportunities to improve services, makes recommendations and implements actions as appropriate and consistent with the goals of the Nemours Foundation.
This position has high customer service interaction with our patients, payors and physicians by phone and in-person and requires excellent customer service, communication, and critical thinking skills.
About Us
As one of the nation's premier pediatric health care systems, we've made a promise to do whatever it takes to prevent and treat even the most disabling childhood conditions. It's a promise that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention.
Equity, diversity, and inclusion guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment. All Nemours Associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
Nemours aspires to have its workforce and providers reflect the rich diversity of the communities we serve. Candidates of diverse backgrounds, race and ethnicity, religion, age, gender, sexual orientation, and those committed to working with diverse populations and conversant in multicultural values are strongly encouraged to apply. Please click here to review Nemours Anti-Racism Statement (nemours.org).
To learn more about Nemours and our commitment to treat every child as if they were our own, visit us at www.nemours.org.
Provide service excellence to each patient and family by performing designated business processes associated with audiology appointments and necessary insurance authorization. This position is responsible for the completion of patient registration, inbound and outbound scheduling, insurance authorization for specialized durable medical equipment, patient/caregiver communication, and front-desk duties including co-pay, pre-service, and past due collections.
Responsible for accurate and complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions, timely and accurate appointment scheduling, check-in and co-pay collection. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability.
Participates in department and Delaware Valley CQI projects; identifies opportunities to improve services, makes recommendations and implements actions as appropriate and consistent with the goals of the Nemours Foundation.
This position has high customer service interaction with our patients, payors and physicians by phone and in-person and requires excellent customer service, communication, and critical thinking skills.
About Us
As one of the nation's premier pediatric health care systems, we've made a promise to do whatever it takes to prevent and treat even the most disabling childhood conditions. It's a promise that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention.
Equity, diversity, and inclusion guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment. All Nemours Associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
Nemours aspires to have its workforce and providers reflect the rich diversity of the communities we serve. Candidates of diverse backgrounds, race and ethnicity, religion, age, gender, sexual orientation, and those committed to working with diverse populations and conversant in multicultural values are strongly encouraged to apply. Please click here to review Nemours Anti-Racism Statement (nemours.org).
To learn more about Nemours and our commitment to treat every child as if they were our own, visit us at www.nemours.org.
