Under the direct supervision of the Nurse Manager or designated RN, this role serves to protect our patients who are impulsive and at risk for falls. . This is a non-clinical employee who serves as a patient observer to assist in the prevention of falls and deter impulsive behaviors.
Duties and Responsibilities
Essential Accountabilities:
- Maintains Patient Safety by preventing falls and injury due to impulsiveness.
- Applies principles of caring and healing in interactions with patients and families and with colleagues.
- Provides for patient comfort, safety, and satisfaction.
- Maintains patient environment in a safe and orderly manner.
- Visualization of patient is required throughout assignment. The sitter should be positioned to respond to quickly to the patient's needs and safety.
- Must be present and mindful of the patient and environment at all times.
- Observant of the patient's activity and behavior and communicates on a regular basis to the nurse. Reports any pertinent observations to the RN. Obtains verbal report from the patient's nurse to include information regarding the patient's identified care needs.
- Communicate in a professional manner and demonstrates respect for patient, families/significant other and other healthcare members
- Offers support and feedback to peers and staff.
- Documents required information in the Electronic Health Record (EHR).
- May be assigned to observe patients who are in isolation.
- Attends meetings as required.
- Performs other related duties as identified.
- Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
- Minimum Experience:
- No prior experience required
- Minimum Education:
- :Less Than High School
- Required Certification:
- :BLS certification; Child Abuse Clearance
- Req Courses/TrainingWellSpan High Risk Observation Training Class (in person training) or per entity requirement; Epic Training
- Physical Demands:
- Mostly sedentary work
- Occasional prolonged standing/walking
- Occasional reaching, stooping, bending, kneeling
- Skills:
- Good customer service skills